Ipad Air 2 won't connect to WiFi after iPadOS 13 upgrade

I've tried rebooting iPad, rebooting router, resetting network settings on iPad, and toggling airplane mode on/off. Anyone have any other suggestions?


Thanks

Posted on Sep 24, 2019 11:42 AM

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Posted on Sep 24, 2019 2:26 PM

It's fixed! I did a full recovery from iTunes while holding down the Home button (as per https://support.apple.com/en-us/HT204306)

and when it asked I restored from the iTunes backup I took before upgrading to iPadOS 13. It all worked. Came up running iPadOS 13.1, connected to my WiFi router and all seems to be well now.


Oh boy am I glad I took both an iTunes and an iCloud backup before I started this saga! Paranoia wins again.

94 replies

Sep 25, 2019 5:39 AM in response to BORg529

Same problems here.

The upgrade to 13.1 (from last version of 12) appeared to go fine.

But I can’t access any wifi network that has a password, hangs and pauses are common, I can’t access any iCloud services as authentication of my AppleID eventually fails (works fine in a web browser tho)

My iPad Air 2 is unusable at the moment!

Resetting network and other settings has not helped.

Sep 25, 2019 7:53 AM in response to pxb006

I am having the same problem connecting to either the wifi or my Apple ID in my Air 2. I have tried on several networks and it just won't accept a password. Additionally, it is slow to the point that I think it froze between clicks. It is a useless brick right now!


I contacted Apple support this morning and they ended up telling me to set-up at appointment at the Apple store. I really hope they can find a fix before telling me to wipe the device and start over. I have a lot of docs and items that don't backup in iCloud that will be lost if I lose the device.


I don't even want to update my iPhone XS Max to 13.1 because I can't take a chance of losing my last working device.


Does anyone know if this issue has occurred in devices other than the iPad Air 2?


Thanks for listening to my rant . . .

Sep 25, 2019 10:15 AM in response to Back2front

Oh yes I do agree with you and this is why I will NOT be updating my iPad Air 2. I have a rule that once my devices are older than 4 years, I don’t update. Had too many issues on past iPads that were perfectly fine until I updated. Im still annoyed I updated my iPad 4 once when I hit the update pop up by mistake. After establishing this would be my new rule. I just hope to God I don’t repeat this same mistake on my Air 2. I can forget which one I’m on.


Same thing happened on an old Apple TV, the update destroyed it. To be honest this is probably how I’ve ended up with 4 iPads. I have to get a new one. I updated my Air 3 yesterday without issue because it’s a new 2019 model.

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Ipad Air 2 won't connect to WiFi after iPadOS 13 upgrade

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