iphone 11 pro max cannot connect to iTunes for windows

Did you unlock the phone before connecting to USB? If there was a prompt to trust the computer did you do so?

To use the standard installer remove the store version, then use this direct link:

• iTunes 12.10.0.7 for Windows (64-bit) - iTunes64Setup.exe (2019-09-09)

tt2

I try to connect my iPhone 11 Pro max to iTunes but I'm not able to push the button "trust this computer" because it keeps disappearing and reappearing and is not reacting on my "clicking". Also the charging keeps toggling between on and off.

Try iOS device not showing in iTunes for Windows - Apple Community. Make sure to unlock the phone before connecting to the computer. Trust the computer if prompted. If running Windows 10 you may do better with the old fashioned iTunes64Setup.exe installer than the version from the Microsoft Store.

tt2

Try iOS device not showing in iTunes for Windows - Apple Community.

tt2

Are you running Windows 10, and if so have you installed iTunes from the Microsoft Store. The user tip is based on using the old school installer which includes Apple Mobile Device Support. With the MS Store version details are hidden from the user. Assuming the standard installer step 3 reads:

Locate Universal Serial Bus Controllers > Apple Mobile Device USB Driver.

It is also possible the device may show under Imaging Devices, Portable Devices, Other Devices, or as an MTB USB Device.

Reinstalling iTunes may be required. In principle you also need iTunes 12.10.0.7 although my iPhone 11 Pro Mac connected happily to iTunes 12.9.6.3.

tt2

Good thinking, but there is no USB-cable with the iPhone 11 Pro Max. Used the cable of my old iPhone and another one from another iPhone ... It just won't work.

No problem connecting using WiFi or Bluetooth but Xcode and iTunes needs a connection with the cable.

BtH

Hi,

Sorry it took me so long to reply.

I found out that I posted this in the wrong thread. It's to iTunes for iMac.

However I found out now that the problem is only with iTunes. The device is connecting and breaking the connection and then repeat it.. in matters of seconds. battery icon green, --> transparent --> green --> and so on.

Connecting with Xcode is no problem. (FYI: I'm using the cable of my iPad)

I will try to find the appropriate group to repost. However thank you for your attention.

BtH

You can download You dont have to do through the microsoft store I just removed mine from the store and downloaded from itunes although this still did not solve the USB-c connection issue on both computers it still only works on 1 although it will charge on the other

Mine came with all of those and I have 2 computers with USB-C and it will connect to itunes in 1 and not the other althoughit is same version of itunes same cable and same phone the port works fine on both for charging I was inquiring if anyone has run into this or knows a setting somewhere

I’m having the same problem. I have the 11 Pro Max and my wife and daughters have the 11 Pros, all of them are doing the quick connect/disconnect(on a Mac). I’ve tried 4 cords and all the USBs ports and they all do the same thing.

Everything is updated to the most current updates. iPhones- 13.2 and Catalina for the Mac, I believe that’s the name, it was released this month. Our old iPhones Xs Max, X and 7plus didn’t have any issues. The wife’s iPhone is a new addition.