iPhone 11 Pro Max - freezing issues

I have the same problem primarily with the messages app,,, constantly freezing, i can barely send a message,, its like every 2 or 3 messages it completely freezes and i have to hard reset... i have the same camera freezing issue,,, this is the buggiest version of ios i have ever seen... supremely disappointed that there are no fixes

I got the basic iphone 11. Nice phone , though I have already had to reset it to factory status. Siri quits working. And after downloading 3 apps, it started freezing up. It is brand knew. Still in warranty . How do I get it replaced ? Or am I out of luck?

It is anything I use. The phone freezes up.

my wife and I bought our phones at the same time. Along with 4 other Iphone 11 Pro’s and just an 11. They do not seem to have the issue.

it appears to me, in our household, out of 6 phones the Max’s have the issue.

my firmware is up to date.

Any news if the new 13.2 update helping it. My 2 days old phone yesterday got freeze taking video of my son's graduation moment. Lost the moment and it took me at least 8 minutes to get it resent. Please help!!

I thought 13.2 fixed the freezing issue but unfortunately Nooooooooo. Trying to text is embarrassing it freezes almost on each word. Apple please fix this, I have been your greatest proponent for your devices but this is ridiculous.

Hello

iam on 13.2 and have the same issue.

Freezing in mail app or others. It tooks several seconds to get usable again.

So is that a Software or Hardware issue ?

Has no one called Apple Support for that ?

As I said: iam on 13.2 and still freezing for a couple of seconds.

Example :

when new mail arrives and notifications comes down - change to mail app - it freezes for seconds.

same on other apps.

so what said Apple to you ? 13.2 fix it ? Why an appointment?

I have a 2 day old iPhone 11 pro Max. It freezes often in various applications. Th BlueTooth connection also drops out at least once an hour connected to my vehicle system or any other external systems.

I also find this phone difficult to use compared to my iPhone 6s, I think ! got a little too far ahead of myself!

I've just updated to the most recent IOS. It fixed the issue with all Apple Apps not loading without a wifi connection however it hasn't fixed the random 'touch' screen or screen freezing issues that I have. Today, the number 3 on the touch screen pad unresponsive (the rest of the numbers worked fine)?! Then, after my phone was sat still for a while, I lifted it up and noticed the time was stuck at 9.10pm but it was 9.15pm..... I tapped the screen a number of times but it was just stuck, then all of a sudden it righted itself. It's very buggy. Is Apple looking into this?

NB I had taken mine back to the store (only had it a few weeks) but they couldn't help and just advised to wait for an update. I'll be going back in again soon.....

I’m sure Apple is well aware of the current issues with the IOS as well as well as the issues involving the new devices. I have noticed increasingly less issues with my iPhone 11 max pro since the 13.2 upgrade which I believe the software actually continues to polish the new software even after the initial upgrade. What I mean is since the initial 13.2 install I am seeing improvements with each passing day after install

Thanks but be aware, they didn’t know about the main issue I turned up with. In fact, the store manager worked out that his phone had the same issue as mine only after seeing mine. They had a number of managers then trying to figure it out but nobody could. They suggested I await an update which I did and I agree, it fixed ‘some’ issues but not all.

I am on here (as I await going back to the store) to see if anyone or apple have any light to shed - touch issues can be software or hardware I believe - so I may need a replacement iPhone (if mine is faulty).

Thx for your reply, I 110% agree with you on the improvements side and their awareness too (unless my phone is faulty).

Clear as mud?🤣

I’m dealing with constant hangs and freezing in any app. This is my 2nd 11 Pro Max because of the same issue with the first one. Takes beautiful pics and video but this is my mobile office so I may have to go back to my iPhone 10 if they can’t fix the stability of the 11 hardware or software issues. The rapid fire iOS 13 updates makes it feel like this product was rushed to the shelf without any testing for Apple’s high standards in quality control.

Thx William, yes I will go back in. It is odd that some people have issues and some don’t and some have ‘similar’ freezing issues but others are different. I have faith in Apple but it’s not going to be an easy thing to fix so perhaps not a quick fix either. If I find anything out, I’ll post it here.

Come on Apple, you’ve got this! Get our phones working properly - I love mine 🤞🏻

Ok that’s disruptive if it’s your office and if your second. It’s so odd because William for example hasn’t seen the issue on his or other iPhones. I’m wondering why it only affects ‘some’ and then in the same but different ways. My camera hasn’t frozen (🤞🏻😬 yet) but I ran late the other day because my front face clock froze. Yes I wonder what happened with the testing?! I’m sure they will fix it eventually - yes maybe, as wrong as it is - use your 10 for now. Sadly for Apple it’s all in the reputation however I still love their phones.... they will fix it, eventually.

It's likely a combination of configuration and perhaps what apps you have installed.

For example, if an app is misbehaving, it could cause delays by using a lot of CPU.

It also could be that, for example, freezes are seen if you have something like AirPods paired, which I don't.

Those are just two examples I could think of.