iPhone 11 Pro Max - freezing issues

I recently got my iPhone 11pro max. I’ve been having issues since day 1 with WhatsApp getting frozen all the time. It’s the only app doing this but I did some research and couldn’t find something on this issue or somebody else having it.

I have the same problem! While using various apps the screen freezes and is unresponsive. The phone won’t reboot either - no side buttons work. The only remedy then is to put it away for a minute or two and it will unfreeze by itself. It is a really annoying thing, especially when u think how much u paid for the phone!

Having the same issue. Screen goes dark and blank for a few sec to mins and then comes back on, cannot do much during this time, cannot cut a call receive a call or even move to a new app, the network freezes , voice freezes sometimes even wifi, when there is a new call coming in the prev call shows up first for half a second. Really annoying

My iPhone 11 Pro Max is 15 days old , I got from Vodafone uk, it’s been having an intermittent freeze up since day one !

freezes when typing iMessage, on Facebook posts, and using what’s app ! It freezes with and without a tempered screen protector on .

I just phoned Vodafone uk , because I am one day over their 14 day returns, they can’t swap the bloody phone !

They told me to take it to a Vodafone store, to get the phone checked!!!!

A good job I have not sent my old iPhone 8 back ( as I did a trade in upgrade)

Because if they need to keep this iPhone 11 Pro Max , I will need to set up my iPhone 8 for me to use .

i have been with Vodafone uk for 25 years and I have 3 other contract with Vodafone and an Apple Watch 5 generation, so Voda uk get a lot of money out of me ! And still said they can’t do a door step phone swap !! For a new iPhone 11 Pro Max .

I DONT want this lemon 🍋 phone for two years contract if it keeps freezing up on imo, face book etc !

Anyone else got screen freezing : using iMessage, Facebook. What’s app .

I have not used my camera much , but my camera was ok when I took lots of photos at a party last week .

FREEZE UP’s £1249 IPHONE 11 pro max . 64 GB . I am not happy! And I have the latest iOS.

Nuisance I have to go to a voda store ! To get this phone checked 🤬😓

I have had my pro max freeze while closing apps. Last night it was 3 times in 5 minutes. When it does it in an app I wonder if the app has been truly optimized for the new phones, but working in a system app is a sign of something not working right.

Thanks for your reply . A shame your phone freezes, and yes , I agree with u , something is obviously bad with my new phone , for freezing up in system apps , imessage and even FB and WA , I have the latest updates for FB and WA. apps . I update my apps as soon as the updates come through.

intermittent freezing 🥶 a dam nuisance!

£1249 pounds phone . I will have to take it to Vodafone uk store for checking. A shame I didn’t report my phone 1 day earlier ! Day 14 , not day 15 .. or I would have been allowed a brand new phone ! It used to be 30 days trial ! Not 14 ! 😪

I also had the freezing camera problem on my iPhone 11 Pro Max (other camera apps worked), until I realized that in my case at least it was happening when the phone got stuck in a “shake to undo” condition. Once I turned “shake to undo” off from the settings, it never had this problem again.

hope this helps

Chris

Mine with contacts freezing as well as texts.

after talking to Verizon for hours

they offered me a replacement

for iphone 10 max

the problem continued

and after being very frustrated

I ended up buying a new iphone 11

which is less than 10 days old

the problem

remains to be the same.

the apple support person after he did work on my phone remotely

he offered me two options

the first to go to an apple store

and the second was to get a new one .

I decided to buy a new iphone

but the problem remains to be the same.

never thought before to stop buying iPhones before

but I am to the point of giving all my family iphones up

and switching to another maker.

if apple is upfront with customers about this being a software problem

i would not have gone through **** from july 2019 till mow.

verrrrry frustrated.

Do not want a new phone again

this is my third one with the same problem.

neeeeeever had this problem before.

and apple

I have not had that issue with the camera however I literally just had the Iphone freeze for the first time on me. I swiped up to go home after being on messenger and the screen went black with the white bar at the bottom. I could not click out of it to go home and while I was able to swipe down and see the notifications from that menu and swipe down left diagonally the phone would not go home or allow me to do anything. Ended up doing a Vol up, down side button reset and its working again, but still confused as to what happened. I do run into the issue throughout the day as well where my cellular connection "freezes" and I have to switch to airplane mode and back for it to "reconnect". That happens multiple times during the day and is quite annoying.

-Kyle

I have had my iPhone 11 Pro Max for two days now. It’s fully updated, yet every time I try to open messages it briefly freezes. Also when choosing contacts it will pause for 2-3 minutes before adding the contact to the message, and then while pause another 2-3 minutes when i click in the box to type, and then again when I send a message. Tried restarting, and a reset.

I just purchase the iPhone 11 Pro Max for $1,000+ 2 weeks ago from a Apple store and I’m very disappointed. I’ve been using iPhone since the 7+ and never had any issues until now. The screen seems a lil laggy like when I press or scroll it takes a few times before responding. Some IG videos I look at will just freeze and I’ll here sound. This phone is very buggy/laggy to be so expensive. I want my money back to buy the Note 10+. I do too much on my phone for it to be just a glitchy laggy mess.

Very disappointed customer 😞

Yup. It’s really doing that. That’s why I posted this. It doesn’t happen every time, but I would say it’s occurring about 65-70% of the time. It does however seem to be better since update 13.3, so I’ll continue to monitor and if it continues I will make an appointment.

Hello

my iPhone pro Max is freezing all the time in mail

when I receive new notification and swap directly to mail, all is freezing.

i have to go out and in to read new mail.

as well 13.3 is a bad version. Mail sorting is not working right.

very disappointed with iOS since months

I did and I had to have a new phone .

But what made it work is that I did not download my apps from the cloud

each app was downloaded individually from the app store.

but after 3 phones for the same problem this worked.

What!! Do you know how annoying that would be? Some people do a lot on their phones and have a lot of apps. Many bye these flagship phones for that reason. I paid over $1,000 for this crap I should not have to go through all that. That’s what the cloud is for (backup) to make switching to a new device easier. This is crazy! I want my money back to buy the S Note 10+. iPhone ought to be ashamed for launching this iPhone 11, it’s garbage!