iPhone 11 Pro Max - freezing issues

I have had something like this a few times on the 11 Pro,

be that games or Youtube or Safari, etc.

Some time the screen gets locked on the

side or landscape... other times it refuses to load, just hangs.

I would try to clear ram with assistive touch and then -> restart

with assistive touch

OR shut down through settings general.

YES!! All my phone has been doing since I bought it 2 weeks is freeze! Can just about get through a message or taking a couple pictures before it freezes.

Not good enough when your spending £1200 on a brand new phone.

I have an updated ios 13.3.1 and it freezes and hangs way more than my 3 yr old iphone 7plus. Its quite sad that i spent twice as much for this phone to be this buggy. Heck my iphone 4 never had these problems

my issue is

when i swipe up for home, it feels laggy/slow response.

in locked mode when pressed powerbotton to wake the phone, it activates siri even in very short press...

tap to wake is also slow response.

all this goes, after a restart. however i dont want to restart my phone everyday. or twice or even more....

its so annoying! My phone is always lagging, crashes, I pick something and it doesn’t “click” so I have to repeatedly tab the screen and then it starts to load what I selected. Cellular data just stops working (I have Verizon). My iPhone 7 was better than this POS

I am having the same issue. Can look up a contact or send a message without freezing. I have had a replacement and all was well for a couple of days. Now that everything is closed I can’t get anyone on the phone. If I turn phone off it helps a few minutes. But as someone said I can’t do that all day long.

i have reset network settings and even did a hard rest on the phone. I’m at such a loss. Such a great phone...?? I’m struggling

edgardofromva wrote:

its so annoying! My phone is always lagging, crashes, I pick something and it doesn’t “click” so I have to repeatedly tab the screen and then it starts to load what I selected. Cellular data just stops working (I have Verizon). My iPhone 7 was better than this POS

I have had an 11 Pro Max since launch day and have never experienced any of these issues; I honestly can't remember it crashing at all.

The cellular data issue sounds like a Verizon issue as I've never experienced it on AT&T.

Lkayewilson wrote:

Now that everything is closed I can’t get anyone on the phone. If I turn phone off it helps a few minutes. But as someone said I can’t do that all day long.

Have you tried contacting Apple Support?

Options are of course limited, but they will get back to you.

Get Support

I have a similar issue with why iPhone11 Pro Max. 20% of the times I'm coming back home or in any other place with a known wifi the phone can't connect to the wifi and it is getting VERY SLOW. Unworkable and can't do anything. It takes 10 seconds for a simple request. it happens all the time and it is frustrating

I’ve had a similar problem. When I took a picture my phone froze on the camera screen and I could not close the app or turn off my phone. I eventually was able to restart it, but it will still take a few seconds to respond to some of the commands.

I just got my new 11 Pro Max and have had nothing but issues with it. It is constantly freezing up and I have also had problems with my apps and have had to reload several of them. One day I went to snap a photo and it would only stay on video mode. I cannot go into Verizon where I bought it, nor can I go into an Apple store because everything is shut down due to the Corona Virus. I am so disappointed with this phone. My old 6S plus was a dream and the only reason I bought a new one, was because it no longer held a charge. Half the time the face recognition doesn't work either. As soon as the stores reopen, I will be in there getting a different model.

Yep add me to the list. Have had this phone since launch and it’s constantly freezing and locking up. I have to reboot it 3-4 times a week and sometimes more! Came across this thread cause it’s happened 5 times today.

Most of the freezing issues are associated with the wifi connectivity. I found that once every 4-5-6 times that I return home or switch off and on the WiFi, the device becomes ridiculously unresponsive. If I manage somehow to switch off the wifi again, the problem is solved. typically the next attempt to connect to WiFi works.

However, last week I noticed another issue with the camera, I tried to capture a picture but the camera was unresponsive for the Photo (video worked as well as the Panorama). Tried a couple of times in vain. Had to restart the device.

I have been using Apple products for over a decade, this is by far the least reliable device

Trying to understand how this is ok?

Apple Fanatics try to find work arounds like it’s ok. It’s not ok, I switched to apple with IPhone 11 and I can tell you that if android had these problems (and they don’t) the phones would be recalled. Way too much money for a buggy phone!!!!

Depends on your phone and iOS

You want to hold the power button for power off but then HOLD the Home button til screen returns

Enter passcode

That or enable your assistive: Settings > General > Accessibility > AssistiveTouch (ON)

It creates a home button on the screen. Use that button for home.

You can also go to General > ShutDown > Then TAP on the assistive touch home button and hit holding home.

Enter password