iPhone 11 Pro Max - freezing issues

It has been 8 times I have visited to apply store and they didn’t gave me satisfactory answers

I am using IPhone since 2009 but now next year I will definitely think about before buying any iPhone because they didn’t even solve the issue in last 4 months.

if any official is seeing do contact me and give me answer me this why and how much time I have to suffer even I paid a handsome amount for this phone....

[Email Edited by Moderator]

I agree, normally my phone has disconnected from the Wi-fi whilst it’s in go-slow mode.

I have also temporarily disabled the ability to hold the power button to call the emergency services as I sometimes called 999 trying to hard reset.

I find it tends to crash on standby and not when I’m using it. Hard reset about twice a day now.

I have the iPhone 11 Pro (for less than 3 months) and it’s freezing at least once a day. The problem ranges across multiple apps and that makes me think it is simply the phone itself. I also have to sometimes click on something 5-10 times before it will actually engage the click. Hello, Apple, anybody listening? What’s the solution?

Yup. Mine keeps freezing when I’m in the middle of a call. If I close the app and reopen, the app is still frozen. Can swipe around open a few things but can’t modify/enter data into any app. The only thing that fixes it is a hard reset. I’m constantly getting frozen on calls, the call drops, and I can’t even message the person to tell them it will be 3-5 min before my phone reboots. It’s cool to have features on a phone but jesus, make sure the actual phone part works too.

I had this black screen last night phone is 6 months old. iOS is current.

also having lockup’s and apps like WhatsApp auto closing on me.

cleared all apps and restarted device and it’s still happening. 😥

I would try

flushing ram with home button from assistive

toggle on then off airplane mode with 30 second wait between

sign out of Apple ID

power off through settings general

sigb out Apple ID of your laptop or other device then power off and back on

theb power your phone back on

if still no joy then

turn off and on where ever you sync contacts from

I do not understand why Apple has not been able to resolve this issue. I have been talking to an advisor for over two months over the freezing issue, and he concluded he did not know why the problems exists. Of course it looked as if I was the only one experiencing this glitch.

See my answer below. I also see strange things with camera like it dances when held still.

tegresh with clearing ram and toggle off and on airplane and restart or power off from menu or assistive touch.

I have my iPhone 11 Pro Max bought nov 2019 and today 20 aug 2020 ,the phone got frozen, no water damage or fall. Was not able to restart. And no store support now due to panademic. The only option was to send it back. Apple will hold price on my credit card and will take 5 business days. It is frustrations not to have phone for 5 days since all phone numbers and everything in the phone. Apple did not have a good troubleshooting tech available. When you send your phone never know if your ID is compromised. Since you are not able to erase. Not sure some how you can erase before sending and not sure what excuses They have. if they take your money for the replacement.

I'm having an issue with iPhone11, mostly while using Whatsapp it just gets freezed for 10-15 seconds. It's been just 10 days after purchasing this phone and I've already erased and reset everything 4 times still nothing seems to work. Worst experience.

In response to the freezing issues of the iPhone 11+, I called Apple and spoke to customer service and they set me up with a technician who had me stop everything on my phone and he restarted my phone from scratch.My phone no longer freezers the way it used to. It no longer freezers at all. The only problem with having the factory restart is that when I reloaded all my apps, they were not on the same pages as before. I am very happy with how it turned out.

My freezing issue really takes the cake. I received my iPhone 11 Pro last night. Set up went smoothly.

It would not open my email app this morning, so turn it off and turn it back on they say! Unfortunately for me, the turn it back on part is just a frozen apple on the screen. Restart after restart, can't get past the apple. :(

ohiogold wrote:

Tried all of the above, my desk top and lap top mac's won't pick up the phone as a device. I guess I just had a phone that could only handle a few hours of life.

Are you using the Lightning to USB cable that came with your phone?

I am facing somehow the same issue with my 8 plus and 11 pro max, while using screen freeze. My iPhones simply stop responding even sleep/volume keys/home button. but after 5, 10 secs it starts responding by itself. So I presume it might be some kind of software issue.

I was forced to buy an iPhone 11 because of Covid and my wonderful iPhone 6 had the SIM card locked ( for no reason!) ? The 11 has so many problems I can’t list them! And due to covid I can not get an appointment with Apple to have them explain what’s happened to the 11! Janet

[Edited by Moderator]