Level 1

49 points

iPad Air 2 running very slow with iPadOS 13

I updated my iPad Air 2 to iPadOS 13.1 and it's running very slowly. It's not bricked but is barely useable. Anything I press it takes awhile for anything to happen and it's barely useable. Also here and there it won't connect to WiFi and I then have to select my WiFi and input the password again even though it should know this already.

Are these knows bugs with iPadOS 13.1. Is it possible for me to reinstall iPadOS 13.1 or even downgrade? Should I simply wait for the first update to iPadOS and hope that fixes it?

Posted on Sep 25, 2019 10:53 AM

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lindenwk

Level 1

4 points

Posted on Oct 1, 2019 6:03 PM

I had all the same issues. I was unable to join my wifi network or connect to iTunes on my computer after installing iPadOS. However, I was able to resolve this by following the instructions here: https://support.apple.com/en-us/HT201263. This basically entails force restarting the iPad, entering recovery mode, and then using the Restore option to erase the iPad and start clean (instead of the Update option). I then restored my previous settings and data from my iCloud backup since I also did not have a local backup. All fixed!

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41 replies

MichelPM

Level 10

81,535 points

Sep 26, 2019 11:57 AM in response to sp141

Terrific!

MarkPek

Level 2

234 points

Oct 1, 2019 6:11 PM in response to lindenwk

Yep. That worked for me too. Thank you.

Oct 6, 2019 10:32 AM in response to MichelPM

how do you do an erase and restore procedure. I have the same problem and I can't get the reset procedure to work.

Oct 6, 2019 12:57 PM in response to MichelPM

Thanks, It worked.

MichelPM

Level 10

81,535 points

Oct 6, 2019 1:51 PM in response to Ricky Clay

Did you read my post reply to niantic32 one post reply above yours?

This is what you need to do.

Oct 6, 2019 1:58 PM in response to MichelPM

ITunes restore hasn’t worked on four attempts thus far. Now it’s in the middle of a 3.35 Gb download taking 3 hours.

Oct 6, 2019 2:22 PM in response to Ricky Clay

iTunes keeps asking me to allow it to communicate with iPad and to answer on the iPad but the iPad is running so slow that iTunes times out before the Trust Computer dialog box appears.

Oct 6, 2019 3:13 PM in response to MichelPM

Thx. I appreciate the suggestions. The nearest Apple store is an hour and a half away so, someday. Maybe I can shortcut the dialogue box when the 3 hour download completes.

Oct 8, 2019 10:19 AM in response to sp141

I cannot connect to WiFi so erase and restore fails for me. How do you erase and restore if you do not have have wifi?

MichelPM

Level 10

81,535 points

Oct 6, 2019 11:13 AM in response to niantic32

How to back up your iPhone, iPad, and iPod touch - Apple Support

How to erase your iPhone, iPad, or iPod touch - Apple Support

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

Good Luck to You!

MarkPek

Level 2

234 points

Oct 8, 2019 10:21 AM in response to crcochran

(1) You can connect to a wi-fi network that doesn't require a password. Maybe you can find one of those.

(2) Follow the procedure in the post above yours. I don't think that requires the erase and restore. You can do the restore from iTunes.

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iPad Air 2 running very slow with iPadOS 13