photos that I took in my iPhone 11 Pro Max using “Live” Settings are not showing “motion” (ie movement of the people etc in the photo), but these same photos ARE showing motion in my iPad. Also, photos in my iPhone that I took using a prior model of the phone (iPhone X) ARE displaying motion in the iPhone photos. Seems like a problem with the iPhone 11 Pro Max and/or IOS13.
Any thoughts ?
iPhone 11 Pro Max
The Live Photos may not be showing any motion, if you are using iCloud Photos with "Optimize Storage" and if the "Curating Library" has not yet finished.
Also, do you have this Setting enabled:
Settings > Photos > Auto-Play Videos and Live Photos
If not, turn it on.
Have you installed the update to iOS 13.1 on your iPhone? If not, try this.
For a quick bug report use the feedback form: Photos for iOS and iPadOS - Feedback - Apple
For a detailed bug reporting you could use the developer bug reporter, but that is a lot of work, as you need to sign up for a free developer account: Detailed and Effective Bug Reporting - Apple Community
Same problem for me on my iPhone 11.
no motion unless I touch and hold on the photos. It’s fine on iphoneXR with iOS 13.1 though. So looks like it’s specific bug for iPhone 11 and Pro.
what can we do?
Occasionally I cannot edit some of my Live Photos either. In that case I revert the photo to the Original and start over with it.
I checked:
OPTIMIZE STORAGE is NOT on
SETTINGS - PHOTOS - AUTO PLAY VIDEOS AND LIVE PHOTS IS On
I am not sure what the “Curating Library” process is (I got this phone pro 11 max on Friday September 20th, took the pictures on September 21. These pics ARE showing the LIVE motion on my ipad, but not on my iphone - that’s what’s strange ... seems like it’s a problem with iOS 13)
Please let me know if you have any other ideas. Thanks again for your reply earlier.
Thanks. I just finished installing it (after receiving your suggestion). However, the same problem remains.
I noticed that when I click “edit”
on a Live Photo, and then click the circular icon at the bottom left (which I think allows me to set the KEY PHOTO of the Live Photo) the DONE choice on bottom right is greyed-our (ie I cannot choose it)
Thanks for pointing out that pressing and holding the photo switches on the “motion” in a Live Photo.
What I really want is to be able to see the motion without having to press and hold.
Does anyone know how I can report this as a bug ?
Thanks
This seems to be a IOS13.1 issue.
Can you tell me where we can report “bugs” ?
i want the same too! This is a bug and it needs to be fixed.
where can we file bug?
IOS13 Live Photo’s in iPhone 11 Pro Max Not Showing Motion
