iPhone 11 screen scratches

Put a screen protector on your phone. There, problem solved.

Absolutely and you have 14 days past the date of purchase to return your phone for full refund.

A very inexpensive screen protector completely prevents scratches.

It doesn’t protect against shattering.

good news for you guys! I sent my iphone 11 to apple and they changed my screen in warranty! finally my phone has a new screen with no scratches! I already applied a screen protector...just in case!

Get a screen protector now. It will protect against future scratches and likely make the one you got less discernible.

You really can't get them out once they are there. But you can do something to avoid getting more and that's invest in a good quality screen protector.

Apple isn't going to replace your screen for cosmetic reasons. They will offer to sell you and install the Belkin Screen protector on your phone which I highly recommend you purchase.

You can be disappointed, but now you know to use a screen protector in the future.

I just bought a new iphone. £3.95 for two tempered glass screen protectors from a well known auction site. You don’t need to go the full belkin.

I have no clue what his situation is. The electron microscope comment might be pure fancy, sure. I have a friend who both he and his wife have iPhone 11. He keeps his phone in his pants pocket and against my advice didn't put a screen protector on it. His wife uses a case which covers the phone when not in use. His phone has micro scratches. Hers does not.

Me personally, I ALWAYS put a screen protector on my phones. And I don't ever put them in my pants pockets. I use a clip case like this, which protects my phone when not in use at all times. The back of the case has clip which rotates and can be clipped to my belt or a pants pocket:

I'm not defending Apple. I have said this over and over and over. GLASS SCRATCHES. If you did nothing to protect the expensive screen on your iPhone, that's on you. Had you installed one, you wouldn't be here. It's that simple.

From all of the mohs hardness tests I’ve seen, the 11 glass scratches no easier than did the 10, 8, 7, etc. Glass really is glass.

And from my experience and quite a few friends and family, I can corroborate that science (none of us have these mystery scratches that came out of nowhere). I feel for you if you do, it’s just that they happened because something came in contact with your screen that was a level 6 or higher. Luck plays a significant role, too. I’ve had it happen to me way back on my 7, but, I wouldn’t claim it was softer back then.

Yeah same issue here. Scratched the first week in my pocket. I've owned iPhones since iPhone 4 and never have had an issue. Extremely disappointing. Went to a repair shop today and they said they'd have to replace the entire screen on the iPhone 11 to fix because the screen is "too delicate."

Did you remove the screen protector because it was damaged or because it was not entirely cover the screen?

You may want to check what else is in the pocket/bag where you keep your phone, as there appears to be heavy marks on your case as well - close to where the screen scratches are. Film-style screen protectors don't do a good job of keep scratches away (or just about anything for that matter)... it's better to spend a bit more for the glass ones.

Thank you. I actually do mean well. But since Apple has clearly taken the position that scratching one's screen is accidental damage and is not replacing people's screens, even in hindsight, it make sense to put a screen protector on one's phone after the fact to avoid further scratches. Otherwise, the chorus of protests on this thread isn't being read by Apple as Apple isn't on this forum (except the Forum Hosts who read posts for violation of TOU, which is why posts are removed).