Hotspot weak signal

Since upgrading to ios 13 and 13.1 my hotspot signal is very weak, even when my spare iphone is situated right next to the xs.

Other equipment also drops its connection randomly and it is just a few feet away from the xs.

Never had this problem until upgrading to 13.1


I have tried resetting the network connections, renamed the phone and also logged in and out of the cloud.

iPhone XS

Posted on Sep 26, 2019 10:32 AM

Reply
1 reply

Sep 28, 2019 2:29 PM in response to Pdsam

Hey there Pdsam,


Thanks for reaching out to Apple Support Communities. I understand you’re having some issues using Personal Hotspot after updating your iPhone. I’ll be happy to help with this.


There has been an update to iOS 13.1.1 and you should back up and update your iPhone:


How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch


After you do that, check for any carrier updates using the steps from this link:


Update your carrier settings on your iPhone or iPad


Restart your iPhone sharing Personal Hotspot:


Restart your iPhone, iPad, or iPod touch


If these steps don’t help, you’ll want to reach out to Apple Support using the following link to continue to look into this with you:


Contact Apple Support 


Cheers

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Hotspot weak signal

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