Iphone 11 Pro Max and Carplay not working

I have the new iPhone 11 Pro Max and a 2018 Nissan Maxima with carplay. Carplay worked with my previous Iphone X even after the IOS 13 upgrade but with the Iphone 11 Pro Max carplay just keeps saying it won't start and retries again. Any ideas?

iPhone 11 Pro Max

Posted on Sep 27, 2019 8:28 AM

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Posted on Oct 1, 2019 8:28 PM

Found a solution here. Please buy a USB male to type c female converter. Use that to connect with the type c lightening cable comes with the iPhone 11. It works immediately when I plug in.


It is the software and hardware compatibility issue. This could be a fix before the official solution comes out.

452 replies

Sep 30, 2019 11:47 AM in response to tmcgoo

My MB 2016 E400 has the exact same problem. I posted it on reddit and many others experiencing the same issue: https://www.reddit.com/r/CarPlay/comments/d8d4r7/carplay_not_working_with_iphone_11_pro_max/.


The issue was fixed temporarily after I switched to another cable. But after 3/4 days, the issue came back. I can not connect no matter how many cables I switched (4-5 apple original cables.)


Would Apple software developers actually see this post and try to address it? I didn't find anywhere on the internet discussing about this issue. And there is nothing related to this issue in ios 13.1.1/13.1.2 updates.

Oct 9, 2019 12:04 PM in response to Tmcgoo13

Same issue here, my iPhone XS MAX and prior worked just fine; however iPhone 11 pro does not. Apple CarPlay tries to launch but its way to glitchy, the app crashes and the stereo says “Apple CarPlay failed to launch”. It is supper frustrated that I am not able to use the feature with a newer product. Hopefully they put out an update to fix the issue soon.

Oct 17, 2019 11:19 PM in response to melodienyc

I am soooooo over it! Mine doesn't work after all the updates and troubleshooting.

My colleague also has the same iphone 11 and his doesn't work either!

We have tried different vehicles, all have the same issue.

I've had new handsets, leads, reset the phone, upgraded, forgotten devices, set up from new........you name it i've tried it.


Hope Apple sort it as I have to have Carplay, I work on the road constantly.

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Iphone 11 Pro Max and Carplay not working

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