Iphone 11 Pro Max and Carplay not working

I have the new iPhone 11 Pro Max and a 2018 Nissan Maxima with carplay. Carplay worked with my previous Iphone X even after the IOS 13 upgrade but with the Iphone 11 Pro Max carplay just keeps saying it won't start and retries again. Any ideas?

iPhone 11 Pro Max

Posted on Sep 27, 2019 8:28 AM

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Posted on Feb 14, 2020 2:36 PM

I fixed mine today! I had Siri deactivated on the side switch turned off because I became annoyed with it coming up on my lock screen often when I grabbed my phone. Siri must be enabled for CarPlay to work on my 2017. Went to settings: general: Siri and turned it back in and CarPlay started working perfectly!

452 replies

Nov 15, 2019 5:40 PM in response to acbme

first of all, my problem solved, with a new lighting cable from AirPods 2 box, 11 pro max works flawlessly with CarPlay now.


Please see below are my answer:

1) 11 pro max running 13.2 and 13.2.2 and 13.3, all of them are not working with CarPlay with old lighting cable


2) I just have my 11 pro max for 1 week, before this, I have my XS MAX, and works flawless with CarPlay


3) my Apple CarPlay is after market, never been upgraded. and to my best knowledge, Apple CarPlay device is just mirroring the iOS system, like a TV receive signal through HDMI cable from a XBOX. Therefore, there’s no need to upgrade your CarPlay device


just go buy a new lighting cable, try it, then let me know how this works for you.


Thanks!

Nov 16, 2019 2:46 PM in response to Tooshy1054

CAR PLAY FIXED!


I have been so frustrated with car play since I upgraded to the iPhone 11 Pro Max. Kept thinking with every update that the problem would be fixed. My iPhone 10 worked great.


NOTE: I worked with a guy at my Apple Store & he gave me a new lightning cable right off the wall & since I plugged it in to my car I have had no trouble with car play. I had tried several old cords & they did not work. There must be something different with the newer cords. I was lucky to have been given a new cord but would have been so worth the $19 plus tax to have this issue fixed. Try it! You have 14 days to return the cable if it doesn’t work. Hope this helps!

Nov 16, 2019 3:14 PM in response to SuzThompson

Great!

for the past few days I have been telling people at this thread to buy a new lighting cable directly from Apple Store (do not buy from third-party because the lightning cable might be in stock for a long time but Apple Store has been keep their stock in a very low turn time, which means the lightning cable from Apple store must be the latest/newly manufactured)

This has been proven my theory that is the newer cable might has the different chip set Inside.


I found this on Tuesday when I use a new USB A to lighting cable from a new AirPods 2 box。

Nov 16, 2019 6:48 PM in response to Tmcgoo13

It sucks that Apple either doesn't have a clue, or doesn't care that they released an untested, unproven product in the market.

I can only get iPhone 11 IOS 13.2.2 to work as expected when fully charged.. Not 95%, not 98%, nor 99%, but 100% charged.

So, does that make it a bandwidth issue as has been suggested, or a cable related electronics issue?

I suspect Apple may already know that they may have to replace all the iPhone 11 cables which have been distributed to date..


Nov 25, 2019 1:45 AM in response to ReconTrojan

BMW/MINI (and some other car manufacturers) use wireless to connect with CarPlay - they have no wired option. The iPhone X (and most iPhone models) works fine running the latest version of iOS and in car media software. The iPhone 11 Pro and other 11 models do not - they have frequent but apparently random sound cut-outs affecting streaming and downloaded music and audiobooks. There is no work-around that works and to date none of the software updates have even tried to address the wireless compatibility issue.


For an Apple phone at this price to be incompatible with CarPlay is unacceptable.

Nov 25, 2019 4:16 PM in response to Tmcgoo13

I am also having issues connecting my iPhone 11 Pro Max to my Carplay. I have done network resets, settings reset and even a factory reset on both the cars radio and the phone. Also i have change to the origianal cable that comes with my iPhone 11 Pro and bought an adapter that connects from USB-C to USB and nothing works. Whenever I connect my wifes iPhone 8 plus to it, it works immediately multiple times. My phone is also updated to the last version of iOS. Is it a bad batch of phones? Bough mine in October. Please help!

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Iphone 11 Pro Max and Carplay not working

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