Iphone 11 Pro Max and Carplay not working

2019 Maxima, 11 Pro. I have toggled usb accessories, shut off usb on both my car and phone, my car comes with a usb c port, and nothing works. Rebooting both the car infotainment system and phone does nothing. I've reset general, network, and all settings. 3 out of ten times car play comes up. My old iphone 6 works perfectly every time. Both my wife's and my iphone 11 pro does not. If I still had my X I'd go back.

13.2 comes out later this week, allegedly. I'll wait until then.

Hello everyone, it looks like the latest 13.2 update that came out today has fixed the issue. Ever since I updated I haven't had this problem anymore. Update to the latest firmware and see if the problem still persists.

I FOUND THE SOLUTION ! CarPlay doesn’t show up in settings -> general if Siri isn’t on.

to unable Siri go to : Settings -> Siri and search -> Press side button for siri

and then it should work!

13.2 fixed the carplay issue for me in my 2017 Acadia and my wife's 2017 Silverado. After updating our phones (mine is 11 Pro Max, hers is an 8 plus) we removed the cars from Settings-->General-->Carplay AND removed the devices from the infotainment systems (Settings-->Carplay) on both cars. After the cars were removed from the phones and the phones were removed from the cars both phones on 13.2 are working in both cars. So far the number of times connecting to our cars is just over a dozen but we are at 100% success. I'm using non-Apple USB-A-->Lightning cables.

Found a fix!!! I’m 20 for 20. First, update to iOS 13.2. Then go to settings, general, reset, reset network settings. Once that is done, do a hard restart on your phone by doing... push volume up button, then push volume down button, hold the power button for 30 seconds or more until the Apple logo re-pops up.

I will say this. There is definitely a bluetooth interference happening with my 2019 Maxima. This car does not support wireless carplay. I deleted the bluetooth devices from both my phone and car, reset the network settings on my phone, hard rebooted both my phone and car and I seem to be having some luck. However, even after clearing the bluetooth on the devices, there is still a random bluetooth connection being attempted with no name. It randomly shows up and halts the connection only in my car. I disabled bluetooth all together on my car stereo and this mysterious connection went away and my phone connects at least 80% of the time now. I wonder if it has something to do with the phone trying to connect wirelessly. Maybe this phone prioritizes wireless over usb as compared to the prior models.

I am using the usb to lighting cable that came with the phone and my car has a usb port.

Although I didn't need to do the network reset, I can confirm that the iOS 13.2 update seems to have fixed the issue for me. My iPhone 11 Pro Max now connects witht he same consistency and reliability that my iPhone X did.

Same issue, Mercedes Benz GLA 2018, I took the car to the cars dealer thinking that a car software update may help but it didn't, the same problem, actually I still have my old iPhone Xs (13.2 factory reset and configured again not from backup) and the CarPlay works but with the new iPhone 11 Pro super max (iOS 13.2) it does not work. I have to say that CarPlay was working on iPhone 11 but I made a complete reset of the iPhone 11 Pro Max without restoring from BackUp and then the problem stated. I tried with many cables and actually I tried using an adapter from Regular USB to USB-C-Type in order to use the original cable USB-C-Type that came with the iPhone 11 but nothing. I tried also disabling and enabling CarPlay from "Screen Time"but nothing works. It is surprising for me that there is very few people reporting this problem ...

I don’t have IOS 13 but do have iPhone 11 Pro Max. That is when the problems started. I have 2018 Porsche and I’ve done everything. I plugged in my husband iPhone 8 with IOS 13 and worked just fine. It’s something with phone for sure. Wish I had known before the purchase.

My 11 Pro connects just fine to my new 2020 Tundra. Everything works. Maps, music, Spotify, etc. PHONE CALLS, however, DO NOT WORK! The call is made (or answered) but the calls become choppy and CarPlay doesn't register the "time of call" until I hang up. The only workaround for now is to literally pull the plug if a call comes in or I need to make a call, and then Bluetooth takes over and it's fine. I shouldn't have to be unplugging and plugging the phone over & over, though.

Btw I plugged in my wife's iPhone 8+ and it worked just fine. I'm kind of wishing I'd have kept my 8+ instead of opting for the $300 credit from Apple for the trade in.

I also tried almost every suggestion on here. No luck. Running 13.2.

NOTE TO ALL CONTRIBUTORS. So far I have noted two solutions that consistently work for many—either swap out your old cable for the one that came with your phone, adding a cheap generic female-Type-C to male-Type-A adapter OR update to iOS 13.2. If you have previously contributed to this thread and subsequently found a work-around that consistently works, it would be a great service if you could reply to the original post with your solution. THANKS.

Oh boy... it doesn‘t show if Siri is inactive! For CarPlay to work siri must be activated... new phone but never used siri so far. On older iphones it shows it on screen - but not with the iPhone 11 Pro... for whatever reason.

So it‘s definitely NOT the cables. It works perfectly fine even with normal apple usbA-lightning cable. Troubles caused by SIRI which was turned off!

I agree my problems have something to do with Siri, as I have other sound issues that are “fixed” by asking Siri a question. However I have always had Siri turned on and with CarPlay, I often have no sound when trying to make a phone call, navigation directions, messages, anything involving Siri.

Upgraded to the 11 and I have the same problem. It doesn’t seem to be a problem at all with my Chevrolet but it does not work with my Mercedes. I’ve been on the phone with Apple four times and the manufacturer (MBUSA). Mercedes claims Apple needs to do a software update and Apple acts as is if no one else is having this problem. I was on the fence when I upgraded to the 11, so since I’m within my 15 days of the purchase I plan to bring it back tomorrow and just get a Samsung. I’m so tired of Apple—they just aren’t what are used to be.

I have a 2018 Mercedes and my new iphone 11 Pro Max will not connect to carplay. I also have an iphone 6 that works fine with carplay. Took car in to dealer for software update - the service team at Mercedes spent hours testing my car - multiple phones connected and worked fine, except the 11 Pro Max. While MB worked on my 2018, I drove a 2019 model and my 11 Pro worked fine with the newer model. I drive a LOT and rely on carplay heavily so really hoping Apple can fix the issue.