Iphone 11 Pro Max and Carplay not working

Great!

for the past few days I have been telling people at this thread to buy a new lighting cable directly from Apple Store (do not buy from third-party because the lightning cable might be in stock for a long time but Apple Store has been keep their stock in a very low turn time, which means the lightning cable from Apple store must be the latest/newly manufactured)

This has been proven my theory that is the newer cable might has the different chip set Inside.

I found this on Tuesday when I use a new USB A to lighting cable from a new AirPods 2 box。

It sucks that Apple either doesn't have a clue, or doesn't care that they released an untested, unproven product in the market.

I can only get iPhone 11 IOS 13.2.2 to work as expected when fully charged.. Not 95%, not 98%, nor 99%, but 100% charged.

So, does that make it a bandwidth issue as has been suggested, or a cable related electronics issue?

I suspect Apple may already know that they may have to replace all the iPhone 11 cables which have been distributed to date..

There are quite a few of us having this issue with wireless CarPlay on 2020 Mini Coopers. Apple knows, Mini knows. Connections get lost, system lags and calls switch between phone and CP. What is weird is I have the same phone in a 2020 Supra which is a BMW and it works fine with wireless. Also is fine in my Audi ( wired)

Very frustrating

I found a fix that might work for some people go to settings, screen time, content and privacy restrictions, allowed apps and then enable car play. I don’t use screen time but it was turned off for me so hopefully it will work for you too

Update: bad news - the screen time 'fix' doesn't seem to work after all. The sound drop outs are so random, there are periods when you think it's cleared up but then it comes back. Seems to be more of a problem in urban environments. Sorry to bring disappointment.

Shame Apple haven't acknowledged the problem let alone fixed it.

Great news!! For Apple that is.. I found the solution they've probably been waiting to hear of.

Since they won't step up and replace all the cables they've distributed.

I have replaced my 2018 Maxima with a 2019 Murano and guess what? Works like charm..

Only cost me 40Gs to resolve.. I hope they're happy..

BMW/MINI (and some other car manufacturers) use wireless to connect with CarPlay - they have no wired option. The iPhone X (and most iPhone models) works fine running the latest version of iOS and in car media software. The iPhone 11 Pro and other 11 models do not - they have frequent but apparently random sound cut-outs affecting streaming and downloaded music and audiobooks. There is no work-around that works and to date none of the software updates have even tried to address the wireless compatibility issue.

For an Apple phone at this price to be incompatible with CarPlay is unacceptable.

Same issue here. iPhone 11 Pro with Head unit Sony SONY XAV-AX3005DB. It’s worked fine with iPhone XS and IOS 12. Super frustrating.

It sometimes makes a connection when the accu is at 100%. Sometimes arbitrary after 10 - 15 minutes.

Apple ???.

I am also having issues connecting my iPhone 11 Pro Max to my Carplay. I have done network resets, settings reset and even a factory reset on both the cars radio and the phone. Also i have change to the origianal cable that comes with my iPhone 11 Pro and bought an adapter that connects from USB-C to USB and nothing works. Whenever I connect my wifes iPhone 8 plus to it, it works immediately multiple times. My phone is also updated to the last version of iOS. Is it a bad batch of phones? Bough mine in October. Please help!

The most recent one. I had the usb accessories turned on on my security settings though. General > Face ID & passcode > usb accessories enabled. Renamed my phone as well to something simple. So far so good. 🤞🏼

So far, CarPlay dropped on me even with a connection.l, but this time, it is not as frequent as before. This is clearly a software issue at this point as my phone still has a charging connection when it all happened and my CarPlay wouldn’t reconnect. I was running Waze and the SiriusXM app simultaneously on my phone.

I’m having the same issue (11 Pro, i3 BMW) where my connection is established wirelessly. Any fixes for wireless connections? This is ridiculous that this is happening. My iPhone 6 worked well until this week when I got my new phone. Come on Apple.

Didn't work for me either. Everything works except for making a phone call using CarPlay. Audio is nearly silent on both ends. It does however work over bluetooth. I'm currently using an Alpine head unit.

How did you contact the engineers? I called and was escalated, but after waiting 15 minutes Apple hung up on me. :(

I noticed the other day that my watch is hooking up Bluetooth to my phone when I’ve got my phone plugged into my car instead of phone connecting to Bluetooth on my car. I can’t figure out how to disconnect watch Bluetooth to see if CarPlay works better when I select the car Bluetooth. I need to search how to turn off watch Bluetooth. I wonder if this will help my phone connection to the car???

I found a fix. I have a 2018 Nissan Altima SR special edition and it didn’t work when I tried with my iPhone pro max but when my wife put her iPhone XR in it worked flawlessly. So after a lot of trial and error. If you disable Siri and reconnect it works 80 percent of the time. It’ll work, just keep trying. This is obviously a software/hardware combo issue with the iPhone 11 Pro. Nothing to do with Nissan.