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I was very excited to learn that we could block emails in the new iOS 13 update. But heck no! it does not work. I continue to get the same junk emails and when I try to block them it give me the option to UNBLOCK! For pete's sake!
Jon
iPhone XR
Hey JonD,
If I understand correctly, you were able to block emails, but you still receive junk mail and it is asking you to unblock. Is the junk mail saved as a contact? Are you using an iCloud email account or another provider? It looks like you have already done some troubleshooting to solve this issue. Even though there is a chance that you've tried these steps already, I would recommend you follow every step and let us know if the issue persists.
If you're in the Mail app, open the email that has the contact that you want to block, then tap the contact at the top. Tap Block this Contact."
Block phone numbers, contacts, and emails on your iPhone, iPad, or iPod touch
"To mark a message as junk:
Identify and filter junk mail in iCloud
Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.
Thank you for using Apple Support Communities. Have a good one.
Not a helpful reply!!!! Why is this not the correct forum? And if there is a better one maybe you could let me know what that is rather than sending me to search aimlessly for something more "appropriate."
Hi
I am following the directions to block emails in iOS 13. I am not using an iCloud email. Does anyone actually use those? But as I said I block the email. And then it does not actually work. The same sender sends another email and when I go in to block, it gives me the option to Unblock. Clearly not working at all.
Hope that is clear.
Jon
the IOS Blocking is not working! After selecting the emails contact and "Block this Contact" and with the Mail Threading settings Blocked Sender Options set to "Move to Trash" I still see mail from the blocked contacts. The mail has a grayed hand showing, with the contact listed in the Blocked list. The blocked mail still shows up in my in box. Selecting the contact again, it displays This message is from a blocked contact. So why is the blocked email in my inbox and not in the the trash?
Also this seems to be an engineering issue that needs an update. Maybe you could send that along to the appropriate department so they can fix it. It is not going to help me to find another venue to post the problem.
Hey JonD,
Thank you for using the Apple Support Community. Due to the nature of your issue, you may find more information by using another one of Apple's support resources.
Take care.
Block email not working in iOS 13
