Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

56 points

iOS 13 Apple Music and BMW's iDrive problems

Hello I have a problem and was wondering if anyone else experience this:

I have a BMW with an iDrive media system. Before updating to iOS 13, it worked with my iPhone perfectly, over the bluetooth. However, after updating, I can't control the media playback (using the steering wheel) when I'm playing songs from A LOCAL PLAYLIST! If I play songs from an album or my whole songs library, controls work perfect. Also, if I play any online playlists (e.g. Pure Party playlist in Apple music) it works perfectly. There is something wrong about how the playback of LOCAL Apple Music playlists is being managed in iOS 13..

I have tried resetting (bluetooth and complete system restore) my phone and my car. I have also tried it with iPhone X and Xs Max and both had the same behaviour.

Devices to reproduce it:

BMW with an iDrive 4.0 system

iPhone X with iOS 13.1.1 (same issue persists with an iPhone Xs Max with iOS 13.1.1)

Apple Music

Steps to reproduce it:

1. Connect car's bluetooth to iPhone.

2. Play any song of any playlist.

3. Try to control the music playback (by choosing which song to play next)

4. System tries to skip to the selected song (by displaying it's playing it for a brief second, but not changing the sound), but is not able to.

iPhone XS Max

Posted on Sep 27, 2019 1:35 PM

Best reply

bmt149

Level 1

14 points

Posted on Sep 27, 2019 4:12 PM

I have the same issue and it’s driving me crazy. Everything was working perfectly on iOS13 though. The issue started after updating to 13.1 and it still persists with 13.1.1. I also tried a Mercedes and the issue is also present. The problem has to do with iOS13.1

This is a huge functionality issue that Apple has to address. I’ve submitted to bug reports and encourage you to do the same. Hopefully this would get fixed with the next update.

View in context

Similar questions

404 replies

Oct 30, 2019 5:52 PM in response to Albertom8

Install the new 13.2 update and it fixes the issue.

Nov 1, 2019 6:45 AM in response to MeloMan7

Will add my vehicle to the list as FIXED on iOS 13.2: 2019 MINI Cooper S with just the basic 6.5” screen + BMW’s iDrive wheel. All selections & scrolling works like it did in iOS 13.0.

daven007

Level 1

8 points

Nov 5, 2019 2:10 AM in response to daven007

Keep in mind that the F10 BMW was “current” until 2 years ago...

goc

Level 1

99 points

Nov 11, 2019 9:34 AM in response to MeloMan7

Does anyone know if there's a new Apple discussion thread regarding the steering wheel command button not activating Siri in iOS 13.2?

Nov 11, 2019 12:30 PM in response to goc

I reported it a week ago or so but I did not start a new thread.

Nov 18, 2019 8:40 AM in response to jordan17f

but did it fix the ispeech button to prompt siri?

my steering wheel and rotary knob for the local playlist has been fixed since 13.2

thats no longer my issue.

2016 5 serires

Dec 1, 2019 4:01 PM in response to MeloMan7

I was having this issue as well after upgrading to iOS 13. I just upgraded my phone to iOS 13.2.3 and I'm happy to report the problem went away.

roxan

Level 1

9 points

Dec 12, 2019 4:51 PM in response to William Fuchs

I didn't notice any difficulty with 13.3 on my side. Strange.

Dec 12, 2019 8:22 PM in response to roxan

Thank you, I suppose this is good to know, but perplexing. I did unpair and rebooted too. Odd indeed.

stbie

Level 1

4 points

Dec 13, 2019 5:44 PM in response to dario105

BMW has problems with large playlists. Try to delete a few tracks. Up to 100 tracks work fine for me.

Dec 14, 2019 8:10 AM in response to stbie

Thanks. Playlist size doesn’t fix it. I’m trying just 41. It used to work with 2 to 1,400 songs. Thanks again.

Dec 23, 2019 6:32 AM in response to MeloMan7

I reverted to the previous software version in my BMW 540i (2014) and the problem corrected itself.

Dec 30, 2019 3:18 PM in response to MeloMan7

Same problem! Thought it was the cars software not up to date but it’s not. Annoys the life out of me! Apple need this sorting mind!!

pdroth

Level 5

5,171 points

Jan 3, 2020 8:02 AM in response to MeloMan7

Same problem with a 2020 X3, idrive 7.

Following in the hope that Apple gets it together here.

iOS 13 Apple Music and BMW's iDrive problems