You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Has anyone seen a warning to high end hearing aid users, eg Phonak marvel or Resound equivalent NOT to upgrade to iOS 13 or 13.1?
This renders the phone call/ music streaming function useless. Also on the iPhone 11, with Pre installed iOS 13, for Phonak marvels, the settings screen cannot be accessed.
Always have similar issues, best remedy to go into Settings -> Accessibility -> Hearing Aid, select your hearing aids and select forget this device.
Switch off Bluetooth and then reboot your iDevice.
Switch off your hearing aids, and switch the iDevice back on, once booted up Settings -> Bluetooth switch on, Then back to Accessibility and repair your hearing aids again.
Always have similar issues, best remedy to go into Settings -> Accessibility -> Hearing Aid, select your hearing aids and select forget this device.
Switch off Bluetooth and then reboot your iDevice.
Switch off your hearing aids, and switch the iDevice back on, once booted up Settings -> Bluetooth switch on, Then back to Accessibility and repair your hearing aids again.
Hi and thank you for your response. I have tried all this with my hearing professional but the combination of IOS 13 and 13.1 and an iPhone 11 just isn't happening. Phonak and Resound have both acknowledged this on their web sites but believe it or not, they hadn't notified my hearing professional. Glad yours work for you.
Sorry, I did not see the iPhone 11 part, I’m using Resound Enzo hearing aids with the iPhone 8 and iPad Pro with no issue on iOS 13. Really hope you get this sorted since I feel your pain to how frustrating this can be.
Apple have not told the hearing aid manufacturers that the iphone 11 is not compatible certainly with Phonak or Resound hearing aids. The manufacturers have told my hearing professional this and hope that a resolution will be found.
Tried that doesn't work
I am having intermittent problems with my Bernafon Zerena 7 aids.
It's also happening on my iPhone 6S Plus
I have Phonak Marvels, the issues are fixed in the iOS 13.1.3 update
Sadly my Bernafon Zerena 7 are still not 100% right although better than they were with the earlier releases.
Thanks ScottishTad, that worked for my ReSound Lynx aids.
iOS 13 and 13.01 is not compatible with hearing aid streaming from iphones
