Iphone 11 Pro Extreme lens flare

Still thinking if worth it traveling to the nearest Apple Store to show it to the genius bar. I still can't figure out if it's a real issue or something I have to accept because this iPhone is just the way it is. So frustrating.

and what if it's a glass inherent issue? I read a lot of users reported scratches on the screen. Sapphire glass should be hard to get scratched, especially when using the phone with a cover and putting in the pocket not together with keys, coins etc.

I think mine is far better, it does have lens flare but not so pronounced like yours. When did you buy the phone? maybe the first batches were worse idk. I have never questioned the importance of the cover when it comes to protect the screen but I never used a camera screen protector. I never thought of that. I don't like to think I must buy a tempered glass just because the screen, camera glass are so fragile. I wish I would have waited more before buying this phone.

I pre-ordered my iPhone so I got it and release date and then I had it replaced with the a refurbished one and then I had the lenses replaced. So I've just had bad luck, so maybe both of these are from first production but the problem is not solved, it's pretty horrible.

That's a shame, mines worse than that when I take a video. I wish there was a way that the software would adjust for that.

This is what I get with the camera.

https://youtu.be/HAUb-gKR34A

This is what I get with the video

https://youtu.be/N4RO3iscZA4

That was really good, thanks for sharing. What I was interested in was the reflection of the lens when you had the sun in the background, it was much more pronounced with the iPhone. In addition, my wide-angle does have low light mode, I don't know why yours didn't. Thanks again, I enjoyed that.

The store was very mean about it, so I wound up calling Apple. Apple sent me a refurbished phone but the refurbished phone had the same problems. I went back to the store because Apple said it would be easier and then they replace the lenses and I I have the same issue. I called Apple and they said they can't do anything more, I said I wanted a refund or a brand new phone exchange but they denied me. They said this is normal for the phone.

So has anyone had a successful lens swap or phone replacement and can definitively say that after the lens swap or replacement of the phone that the flare issues has gone away? And if so can you post before and after pictures?

Yes I saw that user, DigitalMonkeys, said that initially but then later in the thread they said it didn’t fix it. So again, can anyone who has had a lens swap or phone replacement confirm that their new lens or phone no longer has the flare issues?

Is this considered normal? This photo was posted in another thread: https://discussions.apple.com/thread/250850937?page=2

I can’t believe that Apple would sell this camera with this reflection issue. I’m starting to think that “Deep Fusion” was secretly named “Oh, Crap” and it didn’t fix the issue.

wow! Didn’t know that.

I take responsibility for not researching potential issues with this Camera before purchasing. Just disappointed that I’m stuck with a POS that can’t take decent holiday photos.

Sounds like my expectations and understanding of lens flare is wrong, and I’m ok with that. If this is the way the camera performs, so be it and I’ll learn to work around it. BUT what’s confusing me is people here, namely DigitalMonkeys, saying that they were able to do a lens swap which fixed the flare. At the end of the day, I’m trying to determine if I’ve got a defective phone with flare or if this is just the way the camera performs. And I’m hearing answers both ways.

Not sure what you are saying is BS, but can you please post a picture showing your lack of lens flare and share your experience of how the lens swap fixed the flare issues for you? Again, all I am trying to determine is if the iPhone 11 has lens flare by design or if the flare is a defect that can be fixed with a replacement of the phone or lens.

Kironet asked:

So, let's say this is normal. How would you avoid the lens flare on picture posted by LAD72?

That would be my question as well. I’m shooting in portrait mode at 1x and can literally see the blueish/white reflection of the tree lights on my subjects face and body. How would I eliminate it?

I can't avoid that either, it's so annoying. No matter what I do. If you have dark, and you have a light, you have the annoying ghosting. In the first slide on this video, the screen was actually blue, there's no way I could adjust it. I had the low lighting off. Anything with light was reflecting horribly https://youtu.be/HAUb-gKR34A.