Help... Other System Data is 70+GB

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Help... Other System Data is 70+GB

Howdy All,

I'm really annoyed more than a half of my iPhone storage (128GB) is still taken up by 70+GB of "Other System Data" after updating to iOS 13.1.1.

I've tried all the suggestions that I could find to fix this, including:

Restoring from backup (multiple times)
Resetting to new and restoring from backup (multiple times)
Synching with iTunes (multiple times)
Rebooting
...

It's been like this for over a year now, crippling my iPhone use. I hoped iOS12 would fix it but no luck. I hoped iOS13 would fix it but it seems not to have done so.

At least iOS13 now makes a distinction between System and Other (System Data).

It's a shame Apple didn't go one step further an include something to clear or reset Other data if it is only caches, logs and other resources in use by the system.

Most of my data is in the cloud but there are some apps that aren't saved in the cloud so I don't want to start from scratch again, and reinstall all apps, lose that data etc.

I do have a huge number of apps installed (although 99% of those have been offloaded to free up space). I do have a huge amount of email but the Mail app data is not huge.

What could this be?

Any new suggestions on how to fix this issue?

I am desperate to get my space back.

Thanks,

Ashley.

iPhone 6s

Posted on Sep 28, 2019 7:32 PM

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Answer 1

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MrHatken Author

Level 1

24 points

Sep 28, 2019 8:05 PM in response to SravanKrA

Thank you SravanKrA. Yes, I have deleted large files and searched for over a year for how to fix this. I don't know why it would not reduce back to very small size after a complete system update (i.e. new major version of OS), complete reset and restore from backup, etc. especially if it is cached and temporary files. I am guessing something must be wrong for it to be 70+GB.

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Answer 2

Sep 28, 2019 7:35 PM in response to MrHatken

You probably have deleted few large files.

Restart the device.

About cached files in "Other"

iTunes categorizes cached music, videos, and photos as Other instead of actual songs, videos, or photos. Cached files are created when you stream or view content like music, videos, and photos. When you stream music or video, that content is stored as cached files on your iOS device so you can quickly access it again.

Your iOS device automatically removes cached files and temporary files when your device needs more space.

If you want to delete the cached files from your iOS device

Your iOS device automatically deletes cached files and temporary files when it needs more space. You don't need to delete them yourself.

Content categories

iOS divides the used content in these categories:

Apps: Installed apps and their content
Photos: Photos and videos stored in the Photos app
Media: Music, videos, podcasts, ringtones, and artwork
Mail: Emails and their attachments
Apple Books: Books and PDFs in the Books app
Messages: Messages and their attachments
iCloud Drive: iCloud Drive content that has been downloaded locally to your device.
Other: Everything else, like system files, software updates, Siri voices, cached files, logs, and more.

iOS only displays the top categories. If a category doesn't take much space, it might be counted as "Other." Storage space taken by "System" is a combination of space taken by iOS and its supporting files. The amount of space required by "System" varies from device to device depending on the device type, model, country, carrier, Siri voices, and more.

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Help... Other System Data is 70+GB

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