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iPhone 11/iOS 13.1 Apple CarPlay settings ignored.

I'm being asked to unlock my phone every time I plug it in, in my car. Even though I have chosen "Allow CarPlay While Locked" is turned on.

Posted on Sep 29, 2019 5:01 AM

Top-ranking reply

Lindsay_B.

Community Specialist

Posted on Oct 1, 2019 1:27 PM

Hi, Todd,

Thanks for visiting the Apple Support Communities. I understand that when connecting your iPhone to your car, you're prompted to unlock the phone even though you have CarPlay set to connect while the phone is locked. I'm happy to help!

Based on what you've described, I would recommend using the steps outlined in the Apple Support article If your iPhone, iPad, or iPod doesn't connect to or work in your car - Apple Support.

Should you need additional assistance after that, please get in touch with Apple Support directly, which you can do here: Contact Apple Support.

Best.

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iPhone 11/iOS 13.1 Apple CarPlay settings ignored.

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