After updating my iPad Air 2 to the latest 13.1, my safari no longer works. It show all websites as a glitchy mess of pixels, each site looks different and they’re all messed up. Have the same issue on other browsers, Firefox and Tor, on the same device, only after the update.
anyone else?? Help much appreciated.
Hi, I know it's soooo frustrating. Took my iPad to the genius bar yesterday, they suggested full back up then reset and erase the iPad and set up as a new iPad when it's resets then log in with icloud ID and let it re download all your apps. Really I thought? I'm trying now, takes forever! Notice 13.1.2 is also out now, 3 versions is a week, must be full problems. In the past I've always resisted an upgrade for at least a month to allow things to settle down, big mistake updating straight away this time. Shambles IMHO.
Hey,
changing browser won’t help because all iOS browser must use the Safari Engine. Have you tried debugging the iPad ? (Power+Home long press) ?
Ach. Sorry to hear it. It's definitely a slow process.
So I've done
It's very disappointing to see such a poor quality release get through, if that is indeed the problem. Best of luck sorting yours out franklind, I'll message you if I find any kind of fix. All the best.
Safari remains the #1 problem on my iPad 5th generation. I’ve used Safari for over a decade ...was always smooth, controls always smartly intuitive. Like Facebook I think they are over engineering user controls and slamming us with 3rd party link-ups. . If it ain’t broke don’t over-fix it.
My list:
My failed fixes::
cg
I have similar problems as well. In particular many times the
website in question just won’t open. It usually starts working after I do the
Clear website data, etc… However this isn’t the way it is supposed to work!!!
My Main reason for coming to Apple was that it just Worked, and Now it doesn’t!!
(Communicating that I am not happy is Intentional…).
Hi! Thanks for your help. It’s not a browser thing because I’ve tried many browsers. And it’s like this not just on one site but on every site I visit. Have already done all those things You suggested and also factory reset, killed the app, redownloaded it. Still the same. Anyone else?
Yep same thing, so many issues with OS 13 on my 2017 iPad Pro, Safari not working correctly, battery drain is off the scale, screen rending problems, iBooks not working, apps freezing randomly. Another classic dump it out and let everyone test it approach from a company not half of what it was 5 years ago. Such a shame when a company lets itself fall apart like this. In frustration 12 months ago I bought a Microsoft Surface Pro, beats the Apple products hands down and I'm no Microsoft fan believe me.
Hey, thanks man, appreciate the answer.
Ok, this sounds consistent. Everything web-connected seems to use the Safari engine at least in some tiny way, so this issue really messes up the iPad.
Anyway so I tried:
screen.
At this point I let go, which in my understanding, equals a reset.
I have ALSO tried going into factory reset mode, connecting via iTunes and factory resetting from there. No difference, same problem.
Really appreciate your thoughts / anyone who reads this. Best of luck to anyone trying to fix it.
Reset history and cookies on browser and than reopen the browser again and try the website again. Looks to be more of browser related issues not Apple related issues. The website itself has issues and bugs potentially creating errors. Close browser, check history and delete history by refresh cookies.
Hey, thanks for your answer. Sorry that you're experiencing the same issues – but also selfishly happy that I'm not on my own here! I feel like maybe this is a hardware acceleration issue that renders all web based protocols a glitched up, tetris-y mess. I have tried complete fresh factory reboots, data and settings resets, different browsers – the problem persists and it's everywhere.
Starting to wonder if I'll ever get my iPad back. You are absolutely right about Microsoft. I'm a Mac user since 1994. I cam over to Mac because they did all the things back then that Microsoft seem to be doing right now: innovating, and putting humans first.
Safari / web browsing problem: iPad OS13
