You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Just upgraded to 13.1.2. Using Edison mail and when swiping on keyboard, screen freezes then closes program. Did this several times. OK if not swiping. Program reopens to same spot and let’s you continue typing but if you swipe same thing happens.
iPhone XR
Hello jeffdanger.
Welcome to Apple Support Communities. I understand that since upgrading to iso 13.1.2 when you swipe in the Edison mail it becomes unresponsive and closes. I’m happy to help.
Please use the steps here to restart your iPhone: Restart your iPhone, iPad, or iPod touch - Apple Support
Once you’ve restarted, are you able to use the app as expected? If not, please use the steps. here to check for and install any app updates: Update apps or use automatic downloads - Apple Support
You can find these steps and more in the article below:
If an app unexpectedly quits, stops responding, or won’t open - Apple Support
Take care.
Thank you for the reply. I tried all the suggestions but still have the issue. I have emailed Edison support and am awaiting a reply. Will post any solutions I receive.
Welcome back jeffdanger.
You're welcome. Please contact Apple Support here if you need additional help: Apple - Support - Product Selection
Cheers.
Keyboard and IOS 13.1.2
