You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My MacBook Pro keeps taking me to a page that looks like the Apple page and says my MacBook has downloaded a virus?

My MacBook Pro keeps taking forever to load and then it takes me to a page that looks like the apple page and says my MacBook has downloaded a virus and that I should install the link they have and it'll clear it. So should I download it? Do I have a virus?




[Re-Titled by Moderator]


Posted on Oct 1, 2019 10:07 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 1, 2019 10:32 PM

xitlalik Said:

"[...]the apple page and says my MacBook has downloaded a virus and that I should install the link they have and it'll clear it. So should I download it? Do I have a virus?"

-------


No. Do not download it.

No. You do not have a virus.


What you are Getting is a Scam:

There are no viruses for Mac. So, whomever created this message knows no better of Apple devices. Note that Web sites are files; not Applications. They are, in particular, HTML files - Web sites compiled of code --- code of which creates messages like this to pop up.

2 replies
Question marked as Top-ranking reply

Oct 1, 2019 10:32 PM in response to xitlalik

xitlalik Said:

"[...]the apple page and says my MacBook has downloaded a virus and that I should install the link they have and it'll clear it. So should I download it? Do I have a virus?"

-------


No. Do not download it.

No. You do not have a virus.


What you are Getting is a Scam:

There are no viruses for Mac. So, whomever created this message knows no better of Apple devices. Note that Web sites are files; not Applications. They are, in particular, HTML files - Web sites compiled of code --- code of which creates messages like this to pop up.

My MacBook Pro keeps taking me to a page that looks like the Apple page and says my MacBook has downloaded a virus?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.