Apple watch S4 call failed

Same problem here.

I already posted about it in this discussion so I won’t repeat myself rather than saying it’s really disappoint to witness how slow the reaction from Apple is regarding this issue.

Will keep waiting for a bug fix in the next update as I am not planning to dismiss the iPhone SE for the moment. (I like the form factor)

/P

Just to remember: it’s 5 months since our Apple watches paired with iPhone SE work at 10% of their functions (but we payed them 100%). This happens in Apple’s total silence: we don’t know how, if, when they’ll solve it. With no apologies for this, no workarounds, no compensation. 5 months. We have to keep our Apple watches “broken”. It seems Apple says “its your problem”. I’m dazed. In years happily using Apple products I’ve never seen an issue handled like this. A REAL SHAME.

I gave up, apple wanted me to play the lets test stuff game. I didn’t have the time. I am already in a game of let’s test stuff for my MacBook Pro 16” kernel crashing.

I think they want us to give up.

i slowly am.

Mr. Luigi, the iphone battery is 98%. But I've received Wathes 5 completely discharged for some reason.

Small form-factor of phone => small battery => small power => not enough power for Bluetooth module?

I have absolutely the same issue. I have iPhone SE and iWatch4 and I cant make or receive calls. I can count on 1 hand how many times I could receive or make calls and I have my iWatch since September. I bought it also for the reason of being able to answer the phones when I leave my phone downstairs and that I would not need to run downstairs to pick it up. However this is not the case and I dont understand what is wrong. According to apple store everythign is correct on the watch, they did a test etc however the problem persists. It is pretty annoying. :(

6.1.3 release hasn’t fixed the issue. 

It’s 5 months now. Face this scenario: this morning I was listening to some music with AirPods (1 gen). I’ve received an iMessage. I wanted to answer with my Apple Watch and dictation (as I used to do successfully prior to the watchos 6 release). Now: music stops. My Apple Watch goes to black screen and “Siri wave form” screen. I dictate my answer but nothing happens. I try more and more,nothing! So I go back to watch faces: music doesn’t resume, AirPods disconnect. Every time I use Siri on my watch, AirPods disconnect. This happens since September 19th. And yes, no calls from my Apple Watch and If I answer a call from my watch the call drops. What really can we do? Apple can’t just ignore it!

I was wondering if anyone had news or solutions. In my case no news. Since September 20 I use my AW almost... 0 times! It’s frustrating and a pain. This case is a shame. An enormous shame. Since six months our products work at 10%. And Apple? Nothing.

Nope, I have already reset my iwatch and iphone, tried to link them together again and still nothing. Only once I could call from my iwatch and it was after the resetting however that was a one time thing. Since then phone calls keep on failing when answering them via my iwatch. :(

Thanks for the advise... I called Apple support since day one (September 2019). I’ve spent (wasted?) hours at the phone, sending diagnostic files, videos, infos. With patience an trying to be collaborative. BUT... after 6 month I think is (more than) enough. I’m not payed as beta tester. I already pay as customer

Question:

Apple watch Series 5 call failed

Hello

since I updated to WatchOS 6 when i try to execute a call from my Apple Watch the call fails even if i pick a call form my iphone ill be able to talk for couple of seconds and then it fails

iPhone SE iOS 13.3.1

Apple Watch Series 5 WatchOS 6.0.1

Hi Gran Maestro,

Same here, worked with Apple support a couple of weeks ago to install profiles on my phone to allow them to collect network- and BT logging. I ran iOS 13.4 beta 4 for that purpose. It showed the exact same behavior. My hope is also that WatchOS 6.2 solves the issue. If not, I feel it can still take a long, long time, if it will be solved at all.

Hi Markvs1984,

Good to hear this.

At least we know for sure they are working on it at Apple.

Out of curiosity, just to check if it is one-man show, who did you speak with, was the name of the guy Josh?

Hi Gran Maestro,

Indeed, good news that they are working on it at Apple. Although early posts in this thread already mentioned similar experiences. I spoke to someone else by the way. A very friendly guy who I had multiple phone calls with. I would be very happy if this would finally be resolved in tomorrow's release.

Just a little more feedback. When I was having problems making calls on my Apple Watch I contacted Apple Support. That was a several months ago. For some reason, during the past several weeks I must have been contacted by Support (via phone) over a dozen times asking them to call me back so they could discuss my problem. I am a teacher, so I was never able to take their calls as I was in class. Anyway, they were very persistent, which I think is a good thing. Someone, or a group of people, at Apple clearly want to address this issue. BTW, I did respond to their requests via email, saying everything was ok for me. But, it turned out that I actually needed to call them and talk to them to stop them from trying to contact me.

Same here. No hope anymore. I’ve “worked” (as customer) for apple months, hours, sending videos of the issue, spending hours with lots of advisors (in my country and even with apple support USA): sending diagnostic files... no solutions. Even worst: no official response. Try to ask about this on social support, they ignore it. It’s a shame. I’m still determined to obtain a compensation, I can’t accept such a kind of arrogance from a brand who speaks about rights, equality, better word. I don’t get “good vibes” from a brand who treats clients like this