iPhone 11 call volume extremely low

I bought the new iPhone 11 and the call volume is extremely low. The phone cost a lot you would think it’s a good product I tried to increase the volume but still does not work. I have to use the speaker which not cool. Is there a FIX for this issue I would need to return this phone.

Wow!! Thanks for the suggestion. I was waiting to get a screen guard before removing the plastic cover and I went crazy trying to figure out why the incoming volume was soooooo low. Finally I read your reply and lo I could hear loud n clear!!!!

Thankyou for sharing 🙏

There are two problems here.

1. people not removing the screen protector or putting a new one on wrong = easy fix.
2. none of the above apply to my situation, the iPhone 11 Pro has very low in call volume, same for listening to answerphone messages, switch to speakers and volume is fine. My wifes iPhone 7 also developed same issue recently.

Apple chat support unable to diagnose suggested Genius Bar, but no slots available!!

I Have reported it to Apple feedback but dont hold out much hope.

It is NOT the plastic. It’s volume is just too low. When I listen to conference calls, the room has to be quiet in order to hear. When I turn it up to max, it reduces the volume on its own.

Have the same problem. Was working fine till the recent update. Have you been able to solve it ?

It’s a HARDWARE issue. I didn’t have this issue until Apple updated its software.

Hello Okliw112 and welcome to Apple Support Communities.

It appears you are having some issues with call volume on your iPhone 11. I'll be happy to help with this. The following article goes over some steps the may help in this situation:

If you can't hear a person on a call or voicemail or if the sound isn't clear on your iPhone

Best Regards.

I agree, my issues have only started happening since the last update. It needs to be fixed, and quickly.

A large number of users are reporting this problem on different iPhone models. I believe I have tried all of the suggestions that have been made in the responses to these low volume reports. I have to use the speaker to hear most phone conversations. I have reported this issue on the Apple feedback page. It would be helpful if you reported the problem there as well. That's the best way to report this issue. Apple does not monitor this forum.

iPhone 8 / iOS v13.6.1

That’s not my problem.. mine was fine until the last update. Now i have to put the phone to my ear on speaker phone where before it was very loud

I took the plastic off but..... I installed a plastic screen protector.... upside down. It was covering the sound pick up. I was able to remove the screen protector and turn it right side up , now my volume is fine!

Yeah. Got my Pro Max today and of course got a decent case and shield. I started messing with things (new Apple owner) so I thought I had messed up somewhere silly because I could barely hear anybody. Ohhhhhh it was silly, alright.

I put the shield on the wrong way, notch on the bottom. So in this case the issue was the lousy interface between my phone screen and my chair.

Is the plastic that covers the screen! Take it off and then you will hear the voice loud when your talking with someone in the phone. I was about to return it and get a new one or fix but is the plastic that was interfering with the income voice .

When I received the new Iphone11 I too had the same issue on low hearing.

Just I removed the temporary protection sheet blocking the speaker.

It became normal.

My sincere suggestion is that Apple must print this info on the top of the temporary

protective sticker to avoid people getting disappointed unnecessarily with Apple!!!!!

Krishnan11

that's the exact problem I had - I had to listen to every call on speaker or I couldn't hear it properly.

the phone company techs did every check and said it was faulty so it was replaced with a new phone.