iPhone 11 call volume extremely low

I just purchased the Iphone 11 and updated to iOS 13.1.2.


When making phone calls and whatsapp calls the volume is extremely low. I have to put the phone on Speaker mode to hear anything.


The volume is set to max.

I have switched Bluetooth on and off.


Any ideas?




[Re-Titled by Moderator]

iPhone 11

Posted on Oct 3, 2019 2:04 AM

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Posted on Oct 31, 2019 10:40 PM

This happened to me at first and I actually called my cellphone provider and got a replacement and it happened again. The reason why is because I had kept the plastic that covers the screen on the phone at first when using it and that was messing up the phones sound indicator. Both phones work fine after I took the plastic off.

66 replies

Feb 17, 2020 8:43 AM in response to Okliw112

I am having the same problem. I bought the 11 Pro in October. I will be using it and suddenly the volume stops working; volume slider is all the way to max. The only thing that fixes it is re-starting, and I had to do that twice to get it to start working yesterday. I have never had this problem before, and I've had an iPhone going all the way back to iPhone 3. I need a solution!

Nov 9, 2020 7:12 AM in response to JQUPNORTH

There are two problems here.

  1. people not removing the screen protector or putting a new one on wrong = easy fix.
  2. none of the above apply to my situation, the iPhone 11 Pro has very low in call volume, same for listening to answerphone messages, switch to speakers and volume is fine. My wifes iPhone 7 also developed same issue recently.

Apple chat support unable to diagnose suggested Genius Bar, but no slots available!!

I Have reported it to Apple feedback but dont hold out much hope.

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iPhone 11 call volume extremely low

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