Macbook popping up charging symbol but isn’t charging

whenever I put my MacBook on charge it will pop up the lightning symbol as if it were charging but I would have it on there for about 2 hours and nothing would change is it time for a new battery?

MacBook Air

Posted on Oct 3, 2019 2:26 PM

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1 reply

Oct 3, 2019 3:21 PM in response to Nonknowingman

Hello!


There could be a couple of things that are going wrong to cause the issue that you are having. The first thing that you should check is that battery cycle count. This will determine the battery life of your computer. The first link below has instructions on how to check this. The second thing I would ensure is that you are using a charger with enough wattage to power and charge you're Mac.


Determine battery cycle count for Mac notebooks: https://support.apple.com/en-us/HT201585


Find the right power adapter and cable for your Mac notebook: https://support.apple.com/en-us/HT201700


Let me know if this helps!

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Macbook popping up charging symbol but isn’t charging

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