You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes 12.8.2.3 no summary displayed for iOS devices

I have an iPad Air and an iPhone 7, both on 12.4.1. When connecting to iTunes, I no longer have a summary and sync option, rather iTunes only displays a list of the content on each device. I don't subscribe to Apple Music, my Mac is on Sierra 10.12.6 (I have some software that won't work on more recent versions of OS X), and all I want to do is swap out some of the movies and TV shows before I get on a cross country flight tomorrow. None of the articles I've seen so far are helpful, so how do I get the ability to sync back?

iPad Air Wi-Fi

Posted on Oct 5, 2019 8:54 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 5, 2019 10:07 AM

Perhaps you need to click this device icon first?



tt2

1 reply

iTunes 12.8.2.3 no summary displayed for iOS devices

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.