iPad Air 2 iOS 13.1.2 huge issues - no wifi, can’t connect to iTunes

Had the same problems as Elghandi. Used an non-passwd Hot Spot from my phone to get Ipad to connect at all. Downloaded and installed 13.2 IPadOS. Took a good while but works well now. Had no backup anywhere to restore from (but do now). Thanks so much for the post, really got me out of a jam.

Thank you, Elghandi for posting the question that led to answers. I spent a lot of time researching the same thing online and with Apple. Their answer was to restore my iPad, but it wouldn't actually reset so I just put it aside for about a week figuring I'd need to take to an Apple store.

SergSergiony and Skyhawk Mapper, thank you a thousand times for your suggestion and instructions. Using an unsecured network, I was able to connect to wifi and download the next iOS version, which fixed the issue. Yea!

More than a week after the original post and my iPad Air 2 suggested the update to 13.1.2 and no prizes for guessing what happened....exact same symptoms as original poster.

For me registering for the beta and installing 13.2 seems to have solved it so thank you, thank you thank you for the suggestion.

But come on Apple get the official release sorted and don’t put anymore users through the frustration and stress so many of us have suffered.

This is a good reason why you should routinely backup your iPad. This is an unfortunate situation. These are the instructions Apple’s support is providing to iPad Air 2 users plagued by this issue. The damage is already done. You don’t have any other choice but to fully restore your iPad to factory settings.

After the install of OSI 13.1.2 iPad Air the device turned into a brick. I spent more than two hours on the phone with Apple support they couldn’t help me. The best the could do is make a appointment at my local Best Buy for support. I’m am sitting at Best Buy while the attempt to get it to accept passwords etc. They are not optimistic. They told me they have seen scores of iPads in the same state. Given its current condition even if they issue a patch we will not be able to download it. What really ****** me off is Apple knows ISO 13.1.2 is a disaster and they are doing nothing about it. The least they could do is give us a timeline of when are devices will be fixed.

DO NOT INSTALL IT!

Thanks for posting.. Beta 13.2 download solved all issues on my iPad Air 2.

Connect to WiFi without wpa2, and update to 13.1.3.

Everything will be OK :)

Hello,

You are welcome! I have heard from many users that restoring their iPad to iPadOS 13.1.2, not to a backup, resolves most of the weird bugs with iPad Air 2 and iPadOS 13. I strongly suggest against installing Apple pre-release software as it could cause other system instabilities and you will no longer be eligible to ask for help on these forums or through AppleCare. It is you decision if you do wish to install pre-release Apple software.

You cannot have a non-password hotspot for your iphone hotspot. Apple requires at least 8 characters numbers. When I tried to remove my hotspot password, the "done" buttons are grayed out.

If you were able to do this, please give us the the steps you took.

Can you please how to do this? I have the same issue, but without wifi or an itunes connection i can only trigger and update/restore in safe mode and they do nothing. Also resetting to factory settings doesn't work either. So please do tell what we can do if installing the beta version is not advised?

I am also having issues with ios13.1.2 upgrade for my iPad Air 2. Device has now become unusable and everything I try to do is killing more apps.

Apples approach is no longer what Steve Jobs set out. These upgrades have become more frequent as a result of of lack of detail and lack of focus on customer rather than stock market.

Apple devices just used to work now we are being held hostage to upgrading to latest hardware at exorbitant prices.

Shame on you Apple

Apple has been going downhill for a long time. Back when Steve Jobs was around and running the show updates were tested and working before they were released. Now they just throw out updates and use their users as guinea pigs and wait for the calls to come in to find out what they need to fix. Really frustrating for Apple users, but it is Apple and they don’t really care. If you call Apple Support and get someone that knows what they’re doing “immediately” go out and buy a lottery ticket before your luck runs out!