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Sent Folder Missing on iPhone 11 IOS 13.1.2

I discovered the my "Sent" folder isn't visible using my Comcast email on my new iPhone 11 base model. Please help walk me through setting this up. So far nothing I've seen on line is working for me. Thanks!

Posted on Oct 6, 2019 7:25 PM

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Posted on Mar 1, 2020 11:57 AM

I just had this happen after moving from an iPhone 7 to the iPhone 11. Both ios13.3.1.


My primary email account was missing Junk and Sent items folders. As soon as I marked one message as junk it was moved to the junk mail folder and both missing folders appeared. The sent items folder showed the emails I sent from the new phone before the sent items folder was displayed. If this works for others it’s easier than recreating the account.

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Sent Folder Missing on iPhone 11 IOS 13.1.2

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