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How to turn off prompt to upgrade to Catalina Software Update notification?

I've just received a notification from Software Update to upgrade to Catalina in the same manner I've always received updates to the current OS. Before Mojave the notifications to upgrade OS would come through the App Store but now it is through the Software Update.

I cannot upgrade because I've been notified by several software vendors whose software I depend upon that they are not able to run on Catalina so I will need to hold off for some time to come. Until then, is there a way to turn off this notification or am I stuck with seeing the red 1 hanging over the System Preferences on the Dock until I do?

FTR, I've disabled all the check marks in the Advanced area of the Software Update and rebooted but the "red 1" persists over the icon. I hope this isn't Apple trying a hard sell on upgrading before I am ready to.

iMac Line (2012 and Later)

Posted on Oct 7, 2019 12:37 PM

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Posted on Oct 8, 2019 8:18 AM

Saw this on a JAMF board, tested it- and it worked! No more Catalina update showing.


 sudo softwareupdate --ignore "macOS Catalina"'


When you are ready to update:

sudo softwareupdate --reset-ignored


Full post: https://www.jamf.com/jamf-nation/discussions/33505/ignore-catalina-upgrade-prompt-in-software-update



66 replies

Oct 10, 2019 7:10 AM in response to Sunseeker524

Well, then Apple must have changed something in Mojave (i am still on Sierra on this particular MBP). My other Mac is my testing machine and it is running Catalina.


As an aside, Apple decided some time ago that everyone should embrace the latest OS and nothing will change that. The user needs to be proactive if they do not want to do that and that means having, as an easy and preferred method, a bootable clone of their system on an external drive so they can erase and revert if necessary. That is also a good reason to wait with an upgrade a week or so or simply install the new one on an external drive to see how well it works.

Oct 18, 2019 8:21 AM in response to Community User

So in my experience, the badge on the Software Update icon in the System Preferences pane persisted until reboot. The killall Dock command (without reboot) only took care of the icon in the Dock.


MarkoNewMacUser wrote:

I might add that:
3) Restart your computer
is not necessary.

You only need to reset the Dock by running:
$ killall Dock
in Terminal [see answer on: apple.stackexchange.com].

It's not like with MS Windows where you must restart for changes to take effect.


Oct 27, 2019 9:53 AM in response to FizzleBeef

This worked fine until I went back to check Check Updates in System Preferences | Software Update. Then the red flag returned. I ran the commands again and restarted iMac. However when I went to manually check for a software update, the response was that I was up to date on the latest Mojave version and the red flag returned.

I think this is more of a simple bug than a hard push to upgrade to Catalina but a bug that will be ignored by Apple. So we'll have to live with it I'm afraid. Apple does as Apple wants because Apple.

Oct 27, 2019 11:59 AM in response to kemccarthy

Sorry, I cannot locate it on demand; can say however, that I recall reading that Apple notifications can not be controlled as the notification alerts/badges on other applications can be, at SysPref>Notifications options.


Perhaps another participant has also read this, to confirm it; or you can comb that place and all the links to that topic in the 'Help' tab to see if you find this information directly yourself; or google it perhaps.


(I imagine that anyone who might also have read this info would not be following this Q&A though.)


My 'solution' is to remove Sys Pref access from the dock so I don't have to see the badge, and to enter SysPref through Launchpad (which is very quick!) or at the Apple icon > SysPref.


Happy sailing.

Oct 27, 2019 12:50 PM in response to allan299

Thanks.

This is not on you just on my take on the matter in general.


That's a quick solution however the whole point of badges is to alert the user that there is an update which may be important to know about. Otherwise the burden is on the user to have to check in to see if there are any updates. Updating the OS one is currently using is critical IMO whereas the decision to upgrade is much more dependent upon the situation and the applications the user relies upon, especially in a professional situation.


Apple's really dropping the ball on this either in trying to force upgrades that will result in loss of utility when applications are not ready for it and/or in not considering this issue as anything more than a trivial annoyance.

Nov 1, 2019 4:16 AM in response to kemccarthy

I expect that ignoring the Software Update for "macOS Catalina" would also stop showing update notifications at all. Running the "defaults" command and killing the Dock isn't a permanent solution (and not a user friendly one), because it starts appearing again when my Mac wakes up from sleep or is being restarted.


For me, it's clearly a bug that needs to be fixed ASAP as me (and most likely many many other people) don't want to update to Catalina for now.

Nov 1, 2019 9:19 AM in response to ckrh

I've decided to keep the SysPref on the Dock for now and just check manually from time to time. I no longer get a prompt to upgrade to Catalina but the red flag persists. I think this is the real bug.


When I manually checked this morning, there was a notification for a Security Update for Mojave which I followed up on. Upon completion the update showed everything was up to date but the red flag persisted.

Nov 9, 2019 9:32 AM in response to venustas

The password symbol in terminal is a button of sorts. When you click on it, it will open your keychain access app, where all of your known passwords are kept (macOS’s built-in password manager).


when you click just to the right of it, or if you have just hit “Enter” after your previous line of command), you can type in your password, although you will not see the cursor advance with each keystroke in the terminal. This has often caused some confusion with people not that familiar with the terminal. But rest assured that it is taking your input. Same with copy and paste, which also doesn’t give you visual feedback for the password.

Nov 9, 2019 10:17 AM in response to 2ndalias

The Terminal is not only one of the most important and powerful apps on the Mac (and other *ix (Unix, Lynix, etc.) operating systems, but before there were graphic user interfaces (before Mac OS, Windows, etc.), there was *only* the Terminal to navigate computers and the internet (Before there were browsers and the world wide web).


You wouldn’t have any of that if it weren’t for the Terminal, and while it does require much more of its users than a GUI (graphic user interface), it is still the most powerful way to talk to a computer. Every programmer, for his/her daily work, and almost every casual user of computers, sometimes, has to use the Terminal to accomplish certain tasks. User-friendly or not, it is computings oldest and most venerable and powerful tool.

Nov 9, 2019 2:51 PM in response to tbirdvet

Also true, but what makes Apple who it is, has to do with only exposing so many possibilities to the user, and keeping those to what is absolutely necessary in order to "keep it simple" (for better and for worse, admittedly)...anything more than that requires "tinkering" by means of tools like Terminal.


But I agree wholeheartedly that something as basic as turning off upgrade notifications to a new generation of the operating system should be ignorable with something as simple as a checkmark next to "Ignore this new version"...basta!

Nov 9, 2019 5:35 PM in response to tillkrueger

>>almost every casual user of computers, sometimes, has to use the Terminal to accomplish certain tasks. User-friendly or not, it is computings oldest and most venerable and powerful tool<<


Thanks for your help, tillkrueger. We disagree here. I've been using Macs since 1985, when I had a hardware dongle that turned my Amiga into a full-function Mac. I bought a Mac II in 1987. In 30+ years, I think I've used Terminal twice, including this time, when it didn't work.


I tried again. I can not type a password in Terminal in Mojave with my MacAir. My office Mac has Catalina, so I haven't tried there.

How to turn off prompt to upgrade to Catalina Software Update notification?

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