Catalina installation stuck

The Catalina installation seems to be stuck for hours with:


“Estimating time remaining...”


I don’t recall having an installation on previous OSs taking so long.


Forced reboot and back to the same stage.


Anybody?

Posted on Oct 7, 2019 3:59 PM

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Question marked as Top-ranking reply

Posted on Oct 8, 2019 9:27 AM

Solved.


The process is long. Like very loooooooooooong. Longer than any other OS I’ve installed (except Windows).

I just let it sit and do its thing. Overall it took about 3 hours.


Solution: Go old school grab a book. And wait

79 replies

Oct 9, 2019 6:01 AM in response to miner2008

iMac 27in

I pressed the power button, and immediately the 'estimating time' label changed to something like


  • this mac will reboot when the installation is finished

then

  • 9 minutes remaining

then

  • 18 mins..

then

  • back to the 'estimating time remaining'


It does at least show me that something is still working, and the process is responsive. It may be that some subprocess is completely stuck though. The 18mins was completely wrong!

Oct 10, 2019 9:04 AM in response to miner2008

Waited 20 hours while the installation seemed to be stuck at the startup with the black background with the progress bar only and a indicating about 90% complete.

i forced reboot and got the Catalina background with my account icon and name, along with the same progress bar stuck at 90%. It has been going on for 14 hours now and no changes on the progress bar.

RIP Steve... you are missed!

Oct 12, 2019 12:30 AM in response to Allan Eckert

I don’t actually see the answer to the question anywhere on this whine fest. My mac pro lacked memory for the install, and gave me only one option to get out of the frozen state (clicking ‘Restart’). When I do it stupidly attempts to install Catalina again. I want out. **** the update, I’m a busy person. What do I do? Escape doesn’t work. CNTRL FUC DELETE doesn’t work nor any other obvious combo. Please advise.

Oct 13, 2019 5:10 AM in response to miner2008

When I first went to download Catalina the download itself seemed to stall once it finished. I tried restarting the download multiple times and it stayed stuck at 8.09GB of 8.09GB. I restarted my computer and it said it installed. Then when I logged on it said I needed to update my OS to Catalina, which I thought I had just done. I downloaded it again and my computer restarted and then I sat there for 50 minutes without it budging a single centimeter.


Contacted support. We tried to boot my Mac every which way possible to no avail for 4 hours. They suggested I go to a store and made me an appointment. Then I saw this thread. That was an hour and a half ago. It’s not 8am and this is the first time I’ve seen my log in screen since 2:30.


This update does indeed seem to be ridiculously long.

Oct 13, 2019 5:20 AM in response to Jimifleemin

Bless your patience. 49 hours. Honestly the most frustrating part was that the progress bar didn’t move to indicate that it was doing anything. It would say ‘40 minutes’ then ‘estimating time remaining...’ then ‘17 minutes’ then ‘32’ and so on and so on all night throughout every boot up and Apple Support was convinced it was a hard drive issue with my Mac which was working perfectly right before I installed the update. My 6 hours seem a mere pittance compared to your 49 hours. You deserve a medal for patience.

Jan 2, 2020 10:59 AM in response to airbornedoc13

It's been well over 24 hours and NO progress. I have been stuck with progress bar filled to approx. 98%. After being stuck at this spot for 14 hrs, I tried a reboot into safe mode. Still the same thing... Just a blank screen with a progress bar filled to approximately 98% capacity. It's not an internet issue. It has been plugged in and on our broadband network. I'm at a loss. The next step is taking it in to a genius bar if no one has any suggestions.

Jan 10, 2020 7:05 AM in response to Tomba108

I started installing on Jan 4 early afternoon. It’s now Jan 10 and I’m still stuck at the exact same spot I was on the morning of the 5th. I’m now contacting Apple support to talk to a technician. I’m thinking 6 days is a bit excessive.


so I spoke to the technician. Evidently they are just as much at a loss as we are. The response I got was “give it a bit longer and if the issue doesn’t resolve on its own you can schedule an appt” I asked her how much longer is a ‘bit’ longer, given the fact that it’s been 6 days already and my internet connection is strong and my Mac isn’t old. She said that’s entirely up to me but then hinted that I should just go ahead and schedule or the appt

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Catalina installation stuck

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