hlpradc” will damage your computer. You should move it to the Trash.

This warning popped up after a download the new Software to day and I can't get rid of it???

I tried to look for it in the application area but can't find anything about it But when I try to move it to trash it just pops back up. Can anybody help

Posted on Oct 7, 2019 4:43 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 7, 2019 6:00 PM

So you mean to tell me it Won't go to the trash, and keeps popping up.I'm assuming you've tried to stop it by throwing it the Trash and emptying it. You could try throwing in the Trash again, option click on it, and choose "Secure Empty trash", failing that using MalWareBytes (an application ) should be able to get rid of it for good. It will intentify rubbish and spam and get rid of them immediately


jb

24 replies
Question marked as Top-ranking reply

Oct 7, 2019 6:00 PM in response to iTompkins

So you mean to tell me it Won't go to the trash, and keeps popping up.I'm assuming you've tried to stop it by throwing it the Trash and emptying it. You could try throwing in the Trash again, option click on it, and choose "Secure Empty trash", failing that using MalWareBytes (an application ) should be able to get rid of it for good. It will intentify rubbish and spam and get rid of them immediately


jb

Oct 10, 2019 12:00 PM in response to FirefighterFrank

For these kinds of adware files, just deleting the file will often not work. The file has to be unloaded from memory first. Otherwise, it will just reinstall itself. MalwareBytes should properly unload the file and then delete. However, there is always new adware and MalwareBytes may not be able to detect all new variants.


But try MalwareBytes first. If it doesn’t work, there are other options. Just don’t try to find your own antivirus app. There are far too many scams out there. I have my own that that removes adware, but I detest everything about adware, so I always try to let MalwareBytes handle that dirty work, if possible.


Also, Catalina may be making things a bit more complicated. Catalina could be blocking part of the adware, but not all of it. In this case, I’m not sure what MalwareBytes will do. But again, let’s try the easy path first. If that doesn’t work, there are options.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

hlpradc” will damage your computer. You should move it to the Trash.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.