Notes not syncing or uploading to iCloud After iOS 13 Update

I'm having an issue where, after updating my devices to iOS 13, notes from the Apple Notes app are either not syncing, randomly syncing, or syncing only after a prolonged delay (e.g. days) between my iPhone and iPad. I've tried signing out and back in to iCloud and have removed and reinstalled the Notes app on both devices. I've ensured that the OS on both devices has been updated to the current version. Interestingly, If I have the notes app open on my iPhone, I still get the notification in the dock on my iPad that the notes app is open on my phone, but the notes still fail to sync, or at best, some notes randomly sync hours or days later, between the two devices. I noticed that if I create a note in the notes app through the iCloud website, the note downloads to both my devices immediately, but notes created on my devices fail to upload.


Has anyone else had this issue and found a solution? Is this a known bug in iOS 13, similar to one with the Reminders app (which I don't seem to be having)?

Posted on Oct 8, 2019 3:55 AM

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Posted on Oct 14, 2019 7:44 AM

Update: It works now! It's syncing on all devices and working as normal. The first time to sync across platforms took about an hour, so give it time the first few times when you update notes on a device and are waiting for it to show on another device(s).


All I did was exit/quit my notes on all the devices, shut down (not restart) the devices, turned them back on, and then opened up notes. From here I created a new note on each device and called it "New Note From [device]" to see if it would populate on the other devices. It did. Then I typed in each of the bodies using a different device to see if it would sync in the reverse order. For example, a note created from iPhone was titled "New Note From iPhone" was updated in the body of that note from the MacBook. I just wrote "this sentence is written from the MacBook." Then I saw it update on the iPhone and iPad accordingly. This first update took an hour but now new updates are syncing within minutes.


If the shut down and turn on method described above does not work for you then I suggest logging out of your iCloud accounts on all your devices and then proceed with to exit notes, shut down the device, turn it back on, re-log into iCloud, open up notes, let it populate the notes from the cloud, and then test out the syncing with the method aforementioned.


I hope this works for you too. Good luck!

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537 replies

Oct 15, 2019 12:18 PM in response to jhowlin

No, new supplemental update does not solve the Notes issue. I upgraded my Mac mini, iPhone and iPad. Still not properly syncing. The 'Reminders' trick works for one sync, after that it stops syncing again. I still have an old iMac, not yet upgraded to Catalina, and a MacBook, which I can't access until end of this week. Maybe both of those also need to be upgraded to Catalina. Anyhow I won't update my iMac, it's the only Mac which allows me to scan on my Xerox Workcenter 6605. Scanning on that scanner is also broken on Catalina.

Oct 16, 2019 10:22 AM in response to Pkechicago

I've had all of above happen. Notes not syncing, almost all my pinned notes became unpinned, few notes somehow got moved to "recently deleted" folder...


I know Apple is trying to make things slick and simple, but this failure again shows up that we're not there yet. I'm talking about ability to manually backup notes as files -- there is no such function at all. We're at the mercy of apple to retain our notes. We can't import, we can't manually trigger a sync (which, by the way, is a huge irritant in Photos -- waiting around for sync to happen at some seemingly random moment is infuriating).


Apple, take a step back. These things are not as reliable as you imagine them to be. Give us old-school "Save/Import/Open" interface to file system. Introduce an option to manually trigger sync (preferably with ability to see what's happening in the process). Those of us who were born before smartphone era would really appreciate that.

Oct 16, 2019 10:30 AM in response to mckay272

By air-dropping notes back and forth, you're creating multiple copies of them every single time. When (and if) sync is ever going to come back to life, you'll be inundated by multiple versions of the same note on your devices.


I'm currently not using notes anymore, just to avoid creating more confusion in them, but they keep deteriorating by themselves. I'd love to be able to make a local backup copy of all my notes, but hey -- apple didn't provide such functionality! That's too advanced! Ugh...

Oct 16, 2019 11:59 AM in response to smccorkle13

Some weird stuff going on. Since applying all three updates today I was able to sync notes but now Notes is erratic again:

1. Notes not syncing to all devices

2. Words dropped from Titles

And, wait for it, Apple's community forum has now broken. I've received the same reply by a community member, by email, from like over a dozen times! 

Google Keep,  here I come. You may have invaded my privacy, but you never let me down :)

Oct 18, 2019 9:57 PM in response to mdeonte

Unfortunately, this trick didn't help me.


MacBook Pro @ 383 notes

iPad Pro @ 378 notes

iPhone Pro @ 379 notes

iCloud @ ??? notes (doesn't seem to provide a count)


Apple really screwed this one up. Worse, my handwritten notes prior to iOS13 are GONE. I called Apple about this and they self-escalated me to support management and engineering. This is a fiasco.


I lament the notion of going to Microsoft OneNote, which our company mandates we use. At this point I think I need to find another note taking tool.


Apple Note is, simply put, unable at this time.

Oct 19, 2019 8:33 AM in response to CamaroSSguy

Ha, same experience here - have unfollowed several times, and it keeps re-following me and sending me email updates. Yet another Apple server issue I guess!


I’m in the process of switching over to Google products as a result of this mess. Never thought I’d go back, but at the end of the day, I think a cloud-first platform is the way to go and the way the future is headed. To me, Apple is breaking now precisely because they’ve tied their technologies to their products so much that as the products and platforms become more complex, they begin to fall apart. I want to be able to share folders, notes, photos, etc with my wife and Apple’s just not cutting it at this point. Notes is just one part of the issue.


Are others feeling the same? For example, Google Photos gives me the option of seeing and auto-adding all of my wife’s photos to my own library...Apple doesn’t offer anything close!

Oct 21, 2019 7:05 AM in response to smccorkle13

I’m tempted to give this a try, given yours and others success, although what happens with shared notes? I guess you would have to keep track of which ones were shared and reshare them, but then what happens with them on the other person’s device?


It seems super complicated, so maybe in the meantime I’ll just make new notes locally (I mostly only create them on the iPad), and hope that Apple gets this straightened out sooner rather than later.

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Notes not syncing or uploading to iCloud After iOS 13 Update

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