Mounting smb shares after upgrade to Catalina not working

I have a NAS storage device connected to my router on my internal network which is protected by a username & password. Prior to the upgrade to Catalina my 2016 15" Macbook Pro had no issues connecting to these shares using smb://routername/share. After the upgrade to catalina I can no longer connect to the network shares. It keeps asking me for my username & password, and no matter what I enter the dialog box keeps coming back. When I try on the command line using "mount_smbfs //username:password@routername/share mountpoint" I keep getting the error message "mount_smbfs: server rejected the connection: Authentication error". If I go into the router and remove the credentials from the shares, then the mount works fine. I know the credentials are correct (I reset them in the router).


I've also re-enabled NetBIOS as described in this article (https://medium.com/@gobinathm/how-to-access-smb-printer-shares-in-macos-catalina-10-15-17ea91d2c10b) but that did not help.

MacBook

Posted on Oct 8, 2019 6:12 AM

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Posted on Oct 20, 2019 4:11 AM

Very helpful! Thank you! I also have a couple of WDSHARESPACE NAS devices. I went into each NAS device and saw that AFP was enabled. Then I went to 'Go', from the MacOS Finder menu bar, selected 'Connect to Server', and entered in the string that you listed in your reply below. I entered the username and password, and it worked perfectly!


The link at the bottom was also a good overview of AFP, SMB, etc. that provide some simple explanation.


afp://username@<NAS ip address>/sharefoldername


https://support.apple.com/en-us/HT204445

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Oct 20, 2019 4:11 AM in response to rezamercury

Very helpful! Thank you! I also have a couple of WDSHARESPACE NAS devices. I went into each NAS device and saw that AFP was enabled. Then I went to 'Go', from the MacOS Finder menu bar, selected 'Connect to Server', and entered in the string that you listed in your reply below. I entered the username and password, and it worked perfectly!


The link at the bottom was also a good overview of AFP, SMB, etc. that provide some simple explanation.


afp://username@<NAS ip address>/sharefoldername


https://support.apple.com/en-us/HT204445

Oct 30, 2019 12:21 AM in response to edeandrea

Workaround to login on your NAS storage.

  1. Open Finder
  2. Click "Go" in the menu
  3. Click: "Connect to Server"
  4. Type: cifs://192.168.123.22 (the IP adres of your NAS storage (My equipment = Synology CS407 with firmware DSM 3.1-639)
  5. Enter your Username and Password
  6. Select the Volumename and your Shared drive will be available in Finder and as Drive-icon on the desktop


In my case the NAS only support CIFS/SMB1, that is still supported by Catalina, but you cannot connect with a script because you get an authentication (Password) error.

The difference is that Catalina tries to login with encrypted credentials with the SMB2 or 3 protocol.


I tried two tools (Tweaking4All) " ConnectMeNow.App" and (App Store - not available anymore) "DriveMounter.App", both are not usable anymore.

Oct 10, 2019 8:17 PM in response to edeandrea

I have a Synology NAS and was able to partially restore connectivity by changing setting in the file services control panel on the NAS. For me it was under advanced settings on the SMB/AFP/NFS tab. I changed Maximum SMB protocol to SMB3 then changed Minimum SMB protocol to SMB2 with large MTU. I still can't connect from the sidebar in the finder but I can connect by using Go>Connect to Server. I also have to specify my login credentials using OSX's full name for me, it does not work using my account name. Other NAS boxes may have similar settings. Good Luck!

Oct 26, 2019 6:32 AM in response to edeandrea

All -FWIW -


Apple support had me log my iMac's activity when it tried to connect via SMB to my NAS device. They then investigated the logs.


This week they told me that my NAS device's SMB implementation didn't support some fix to a security flaw reported by Microsoft. I find this explanation interesting since I have a Windows 10 PC with the latest (1903) Microsoft major update installed. And the Windows PC can access the same USB-attached storage on the same NAS device that Apple tells me doesn't support this security fix. It seems odd that Microsoft haven't implemented the fix to the flaw that they have reported and Apple have.


For me personally this issue is now academic since I've moved my USB-attached storage to a Raspberry Pi 4 device, which works perfectly with the iMac and Catalina. But for others, they may want to check with their NAS suppliers about this fix.

Oct 8, 2019 8:01 AM in response to ksaro1

Thank you for the confirmation @ksaro1. I confirmed that my NAS server does use SMB 1.0 via the smbutil statshares -a utility (I turned off authentication on my share and connected it):


==================================================================================================
SHARE                         ATTRIBUTE TYPE                VALUE
==================================================================================================
backup                        
                              SERVER_NAME                   REMOVED
                              USER_ID                       REMOVED
                              SMB_NEGOTIATE                 SMBV_NEG_SMB1_ENABLED
                              SMB_NEGOTIATE                 SMBV_NEG_SMB2_ENABLED
                              SMB_NEGOTIATE                 SMBV_NEG_SMB3_ENABLED
                              SMB_VERSION                   SMB_1
                              SMB_SHARE_TYPE                UNKNOWN
                              UNIX_SUPPORT                  TRUE
                              LARGE_FILE_SUPPORTED          TRUE



Oct 14, 2019 5:20 AM in response to YichenLiu

This may be helpful for someone who has been unable to connect to a network drive using SMB. I found a very simple solution.


I have a local network that includes a Mac mini server with an attached USB drive, and after upgrading to MacOS Catalina I was unable to mount the drive from any computer on the network.


I found many posts on various forums that reported the problem but none of the suggested "solutions" solved the problem for me. (And on one forum I was even chastised for reporting the ineffectiveness of two suggested solutions.)


Here's how I solved the problem:


On the Mac mini server I displayed the Info window for the attached USB drive and selected "Shared folder".


Now I'm able to access the drive from my other computers on the network.

Nov 5, 2019 7:58 AM in response to edeandrea

This may help some people, but perhaps not everyone. If you were mounting a network volume somewhere in the root directory, this will fail in Catalina. There is a workaround as described in this thread: Java app needs root access - Apple Community


You need mount the network volume somewhere in the data volume /System/Volumes/Data and then use the synthetic.conf file to map root link to that mount point.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mounting smb shares after upgrade to Catalina not working

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