ScanSnap ix500 Software for Mac OS Catalina?

I am trying to obtain 64-bit software for a ScanSnap ix500.


"ScanSnap Home" is supposed to be the 64-bit replacement program for older 32-bit software, but the Fujitsu download page does not show the program (or any other downloads compatible with Mac OS Catalina).


Some have recommended trying Vuescan but I see no 64-bit download on their site either.


Any thoughts or suggestions on how to use this scanner with Mac OS Catalina.


Thanks in advance.

Posted on Oct 8, 2019 6:42 AM

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Posted on Oct 15, 2019 9:58 AM

I called Fujitsu (800-626-4686) and they walked me through the update (Scansnap Home) to get it all working again. The update is at scansnap.com/D but the guy made some changes in the system preferences after downloading.

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ScanSnap ix500 Software for Mac OS Catalina?

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