iPod Classic sync with macOS Catalina???

Side bar is recognizing my iPod classic but the second its connected it says its syncing but nothing is happening, just spinning. Left on even over night and still the same. I even selected some playlists to add and the apply button still is grey'd out. I have to force quit it to eject the iPod. Any help???

Posted on Oct 8, 2019 9:21 AM

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Posted on Jan 16, 2020 2:05 PM

Refinement of observations, after several weeks of successful use with Classic iPod:

  1. ALWAYS close Music and Podcasts applications on the Mac before attaching older iPods to the Mac. Looks like Finder (which does syncing with pre-iOS iPods) may have file or other conflicts with Music and/or Podcasts applications for syncing pre-iOS iPods. For older iPods, do not change sync settings in these applications (only change in Finder); looks like changing older iPod settings in these apps may cause locks/problems.
  2. You cannot sync the older iPods from the cloud. For Podcasts, looks like you must add the podcast to your (cloud) library, then download the podcast. (Did not test the subscribe to podcast route.) For Music, if you download or create MP3s, you must add these to the (local) library using command O.
  3. Once you are ready to sync the legacy iPod from the Mac, close the Music and Podcast applications, attach the iPod to the Mac using a USB cable, open Finder, scroll down to Locations, and TAP on the first (of sometimes two) iPods shown in the list (not the eject button on the list). A screen should appear to the right of the Finder list that looks like the old sync screen in iTunes. There should be a sometimes brief display of arrows spinning on the list entry you just tapped (this display appears over the eject button). For me, if I wait about 45 seconds, the sync arrows then appear on the iPod for a short time (remember, the older iPods have relatively slow CPUs). When the arrows stop spinning on the iPod, press the eject button on the entry in the finder list.
  4. If problem persists, verify you've selected "automatically sync when iPod is connected" and "enable disk use" under the general tab of the iPod in Finder. Verify under the Music tab that you've selected "sync music onto iPod" and "entire music library". When I selected "sync music onto iPod", there was an inaccurate error message that said I would replace the contents on the Mac with those on the iPod (should have indicated that I would replace the contents of the iPod with those on the Mac).
  5. An oddity I've seen is that the Podcasts I download from the Podcast application appear under both Music and Podcasts on the iPod. Formerly, these appeared only under Podcasts on the iPod. Hope this is rectified in the next update, but I can live with that for the present.

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185 replies

Feb 17, 2020 10:58 AM in response to whalecanes

Forget macOS Catalina for good if it comes to syncing pre-iOS iPods. Apple is truly a drag. Since 1982 I am an Apple customer and I bought a helluva range of products. Now they cheated badly. How can I classify devices obsolete when they were sold until 2014?

I only have the following advice which hopefully solves things at this point: get a copy of Parallels Desktop software, install macOS Mojave in a virtual machine - and it syncing works the old way by using iTunes running Mojave.

I can only hope that Apple will shed their ignorance and update Catalina to enable syncing our beloved old iPods. Steve Jobs would kick the guys badly who ignored the old iPods.

Feb 24, 2020 5:59 AM in response to whalecanes

Make sure that you are using the original Apple iPod cable, which should be Apple brand. That did the trick to me.


That said, in my opinion Apple is the most abusive, customer-bleeding, ominous, arrogant company that has ever existed, and it only deserves to go broke. They can make you waste weeks of your life, get your blood pressure to the stratosphere, only to force you to buy a freaking little cable.

Oct 20, 2019 5:59 AM in response to whalecanes

OK.. by matter of update. My 80gb Classic appeared to have developed a fault on the disc which meant it wasn’t able to correctly boot and be recognised by Apple Music under Catalina (although I doubt it ever would have been). Luckily, I still have my iMac 2009 running High Sierra and iTunes (albeit without my main record library). I was able to use Disk Utility to reformat the iPod (using EXFAT) and after that restore iTunes to my iPod. It was a bit of a faff to do this, and I did have a number of failures (until I did the reformat). I managed to use Family Sharing on Apple Music/iTunes to get the tracks I wanted off my MacBook Pro onto my iMac and thus restored/synched onto my iPod.

iPod now works as it should, although I am not running the full library on it now.


Dec 18, 2019 6:30 AM in response to Falcomille

I feel for all of you.


Meanwhile, other than the expected difficulties associated with moving things to and from my time capsule (Seriously, who has 30 hrs to wait for their computer to back up/restore from back up over wifi), I've downgraded to Mojave, and am more-or-less in fully functional iPod Classic heaven. I can sync, my stuff remembers where it left off, my podcasts stop playing when finished, my audiobooks have chapters, I can manually manage my content.


Meanwhile, the allegedly "bloated" (What is that supposed to mean anyway?) iTunes does exactly what I need it to; I'll take "bloated" and functional over streamlined but frustrating as **** any day of the week.


On the flip side, I've got to weigh how I feel about potentially never upgrading my Macs past Mojave. That will work for the next several years with the MacBook Pro I have now, but when it's time to upgrade, I don't suspect downgrading to a computer that never ran Mojave will be possible. Hopefully, Apple will have their act their act together by then.


Note to Apple: Yes, I hear you: iPod Classic is a "legacy" device, and you 'no longer support it.' I'm not asking you to support it; I can manage it on my own just fine; I just need you to not mess it up.

Dec 18, 2019 7:54 AM in response to CarolineCairns

I would echo the view that Catalina doesn't seem to like Windows (FAT32) formatted iPods. If you cannot get Catalina to restore the iPod take a look at Corrupt iPod Classic - Apple Community. What are your HDD stats? Note that if macOS thinks a connected drive might be corrupt it can sometimes invoke disk first aid in the background, which can prevent foreground access to the device while it is being inspected or repaired.


tt2

Feb 15, 2020 5:07 AM in response to whalecanes

Yes and no. In my case, a restore will successfully sync my iPod Classic (and it takes about 12hrs, since I replaced the Classic's hard drive with 400GB of micro SD cards). However, every subsequent attempt to sync fails again. So it's like a one-time refresh that's a one-way street from the computer to the iPod. Very frustrating, since all of the work I've put in to rate songs on the iPod gets lost every time I have to do this. Apple -- please, please fix Catalina's sync issues. Related: once in a while, I can't shut down in Catalina unless I go to Activity Monitor and kill all of the processes that begin with AMP: AMPArtWorkAgent, AMPDeviceDiscoveryAgent, AMPDevicesAgent, and AMPLibraryAgent -- essentially, all of the software that runs device sync with my library. So it seems pretty likely to me that the fundamental toolkit that handles device connections to Catalina is a buggy mess.

Dec 18, 2019 6:45 AM in response to CarolineCairns

Catalina will for sure recognize the software on the classic. I have multiple versions from 5th through 7th generation, and I can get them all working. I'm not sure if the fact that all of my iPods are upgraded with a SSD makes a difference, though there's no reason I can think of that it would. The iPod isn't going to 'know' if it has a typical HDD or an SSD.


My suspicion, and I'm more-or-less totally speculating, based on what I think is a possible reasonable starting point is that the formatting on the iPod is incorrect. In particular, if an iPod was set up, for example, as a FAT32 iPod in Windows, or a Mac for that matter, Catalina won't be able to read it.


You'll note that if you have any 32 bit programs on your Mac after the Catalina upgrade, these will be grayed out, and if I recall correctly (I'm running Mojave again!!!), covered with a circle/slash combo. Apple abandoned support for 32 bit file structures with the Catalina upgrade. Thus if your iPod is set up with such a file structure, I expect it would symptoms similar to what you've described.


The fact that Disk Utility doesn't recognize the iPod is troubling though; however, this could be a function of the larger 32/64 bit issue. Perhaps Disk Utility doesn't recognize any drives formatted in that way... even if that sounds like an insane oversight to me.


With all of that said, if it were me, I wouldn't abandon hope. If none of the things you've attempted worked, I'd probably get a bit more technical. One option would be to remove the drive entirely from the iPod, put it in a caddy and hook up to your computer as a drive. Assuming the drive is functional, you should be able to get it to respond to some computer somewhere. While you have the drive out you could just upgrade to a different drive, which would force the iPod to restore since would have a blank drive. I've actually upgraded a couple of Classics to SSD recently and have had success with this method.


And with all of that said, I'll close by stating that I recognize very few people are as committed to this device as I.

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iPod Classic sync with macOS Catalina???

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