10.15 Catalina....bricked my Mid 2014 13" Macbook Pro? Blinking file icon

" I definitely would say not enough was sufficiently tested here (or testing stopped to soon)."



Well then the developers and public beta testers are partially to blame as Apple certainly released Catalina Public Beta and Developer builds months ago so bugs could be reported. Seems as though people just wanted to play with the OS and not report bugs during the public beta.

Just come back from the Apple Store.

Apple worker had not come across/ heard of this problem.

After “diagnostic testing” they say I need a new logic board at £465 plus 20% VAT!

£558 for a failed software upgrade and not my fault.

Not happy and declined.

How does one contact senior staff at Apple?

"After “diagnostic testing” they say I need a new logic board at £465 plus 20% VAT!

£558 for a failed software upgrade and not my fault."

An OS is nothing but software and it can't fry a logic board just be attempting to install it. You just didn't know but your logic board was already failing. When you're installing an OS it's installing drivers and updating firmware if necessary. All of that deals with the logic board. If you have AppleCare Plus then Apple will replace your logic board free of charge. I'm assuming you don't have anymore warranty as Apple quoted you the repair cost.

Sorry to sound blunt but don't blame an Apple authorized software install for your logic board failure. That's not technically possible.

As I tried to explain above, it is entirely possible that new firmware (with a different bit pattern) merely uncovered a latent defect in the firmware store -- a pattern that could not be stored correctly due to a broken bit or two.

Do you get the flashing power indicator light at startup? if so, how many flashes?

"I’m bailing out of these discussions."

"There are one or two people like you who cannot understand that all I, and other people have done, is try and upgrade to Catalina via Apple’s software update service and are left with a broken computer."

Oh did you somehow forget that you replied me? I don't see any of my posts here that were speaking to you. I absolutely have a right to post my opinion and facts whether it's something you want to hear or not, but if you don't care to hear from me then you shouldn't have replied. It's hilarious at best that people like you expect the forum to join you in the anti-Apple bandwagon as if we're all in this together against the evil giant.

Here's an idea. Get your computer fixed and stop placing blame. Mine works just fine. I take care of my stuff.

Nothing.

The outcome that occurs, whatever keystrokes I use or even none, is fans at full speed and eventually “?folder” flashing icon.

Sorry, but I’m fed up with all of this.

I have done nothing wrong.

I have a broken computer.

If there was a latent defect, as I’ve said before, that is in itself a problem for Apple.

"I have done nothing wrong.

I have a broken computer.

If there was a latent defect, as I’ve said before, that is in itself a problem for Apple."

Exactly because that's pretty typical around here. Members releasing themselves of any and all blame and throwing it towards Apple and anything else. Your computer failed due to component failure. It's not due to an OS install. Keep telling yourself that. If you truly think an authorized and supported OS install would cause damage to your logic board then you really don't know anything about computers.

That's not what I said. Don't throw words in my mouth and make stuff up sir. I find it so funny how only the people with new accounts here are posting a problem. Hmm...

Excuse me, Sir, where exactly did I throw words in your mouth? I just asked you whether I got it right or wrong, that's it!

What is wrong with having new account? We all happen to have the same issue and it is normal to register and find out a possible solution, isn't?

I am not coming back here to post Apple Related issues, I had the same problem along with a lot of people here in the forums, Catalina did corrupted my computer and made it unable to do anything, I was able to fix it doing logic board level fix (no parts replaced just fixing what the OS corrupted.

So in response to everyone, the Catalina update at least the Catalina build 19A583 is corrupting your computer leaving it no more useful than a piece of aluminum to avoid papers on your desk to fly away. If you dont believe me make a quick search here in the forums and check how many people got the same issue

By the way.. Apple quickly released a new Catalina built which I assume fixes this bug, so chances are that everyone with this problem are the people who upgraded to Catalina close to its final release last week.

Best of lucks to everyone dealing with this problem with Apple..

Im bailing out this forum. regards

[Edited by Moderator]

I visited Apple store as well today, with exactly the same problem, MBP 2017, flashing folder with question mark after an attemt of Catalina update. I am not an expert in computers, but from what I understood- there was a batch of faulty EFIs on different machines and Catalina update puts it in extreme mode which causes hardware failure with symptoms many of us have - no response to hot keys, folder with question mark etc.

", but from what I understood- there was a batch of faulty EFIs on different machines and Catalina update puts it in extreme mode which causes hardware failure"

Any proof from Apple store about that statement? Otherwise it's hearsay because an OS install cannot cause damage to a logic board or hardware failure.

DO NOT UPGRADE TO IOS CATALINA!!!!!!!!

there is a significant bug in the new OS or Filmic pro app that prevents you from transferring more than one file at a time. This has been frustrating to many of us who have upgraded to Catalina, and we're hopeful that Apple and Filmic pro will issue an update to resolve this bug soon.

Please, no finger-pointing...

Just fix it!!!

"DO NOT UPGRADE TO IOS CATALINA!!!!!!!!" there is a significant bug in the new OS or Filmic pro app"

Not everybody uses such an app as Filmic Pro. Never even heard of it. Telling people not to upgrade because of that application is nonsense. It certainly isn't Catalina that's the problem it's Filmic Pro and the developer needs to update it for Catalina.

DPJ makes some compelling arguments. Thanks DPJ.

additionally, it’s mostly older MacBooks which have been affected. I got a Surface Laptop last week but I am frankly regretting my decision. Should have bought a new MacBook instead. Regardless, Apple makes some of the most innovative hardware and software in the industry, and I believe DPJ’s argument has a lot of merit.

I looked at a lot of other forums and noticed that a lot of people have been successful in installing Catalina. Additionally, I looked at threads from last year and noticed that some users had the same pro moving to Mojave that we are now having moving to Catalina.

there are a few things that could have helped prevent this- user serviceable Boot ROM, is what I can think of. But since Apple hasn’t had that as an option for a long time, I don’t think it’s correct to complain.

@DPG Thank you for your advice

"Excuse me, Sir, where exactly did I throw words in your mouth? I just asked you whether I got it right or wrong, that's it!"

Your post had a snarky response to what I wrote and it had nothing to do with what I said. You were quoting me with words I never stated.

"What is wrong with having new account?"

Absolutely nothing at all, except when an agenda is the reason for it, which is pretty common here. Take a look for yourself and notice that not a single member here with a long-standing account is posting issues saying that Catalina damaged their logic board. I hope you don't think long-time members here aren't installing Catalina? We are users just like everyone else, accept we're not here to post with an agenda.

Often when a new thread is posted about an issue a laundry list of new accounts are created to exacerbate the issue. New members have actually stated that they didn't come here for help but to "troll" the forum with multiple posts in order to bully Apple into a free repair that they were quoted a repair cost for in the first place. I frequent Macrumors, Reddit, 9to5 Mac and this is the only forum where I see constant new accounts being the only ones complaining. Other forums have long-standing members and all types posting for several different things. Even when the keyboard debacle was the main topic all types of posters (including myself) complained about having a keyboard problem. That was legit.

I love helping people here but rants, unbelievable complaints and trashing of Apple I don't support.