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Safari browser is seriously messed up after 13.1.2 Update

Hi everyone, without checking first to see that the latest software update for my iPad which is 13.1.2 is stable, not full of bugs and was not going to mess up my iPad, I decided to get the update yesterday.

Now having got the update, certain websites that I use for studying etc will not properly load/display in the safari browser. If I give an example of a website that I use, the size of the website page content is all now messed up and I'm having to constantly zoom in to adjust the size and non of the links/buttons work on the website.

What I've had to do as a temporary fix around the problem is to download and install Google chrome on my iPad. Would have much preferred to continue using Safari tbh.

Can Apple please look into this issue asap and get it resolved and return the Safari browser back to how it used to be before the 13.1.2 update. I have the 12.9 iPad Pro 2nd generation. Thanks

Posted on Oct 9, 2019 9:46 AM

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Posted on Oct 9, 2019 10:01 AM

Hi LotusPilot, thanks for your quick reply. Unfortunately I have tried this and it has not worked. By default I have Safari set to the full desktop version which is how I had it previously. The site that I have been accessing regularly for study was already the desktop version and it has always been fine up until the 13.1.2 update that I got yesterday and now the desktop site does not load properly and none of the buttons/clicks to download study material work.

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Oct 9, 2019 10:01 AM in response to LotusPilot

Hi LotusPilot, thanks for your quick reply. Unfortunately I have tried this and it has not worked. By default I have Safari set to the full desktop version which is how I had it previously. The site that I have been accessing regularly for study was already the desktop version and it has always been fine up until the 13.1.2 update that I got yesterday and now the desktop site does not load properly and none of the buttons/clicks to download study material work.

Oct 9, 2019 10:03 AM in response to retrouk

Following update to iPadOS13, your Safari browser now defaults to render the full “Desktop” version of sites - instead of the reduced “mobile” version.


If the website is having difficulty rendering content with the updated iPadOS browser, then you could try using the mobile version. Simply tap the aA button in the Safari search bar, then select “Request Mobile Site”. The website may otherwise require update to be fully compatible, in which case you’ll need to contact the webmaster of the affected site(s).


Apple themselves do not participate within these fora. If you need to raise an issue with Apple, then you’ll need to either raise a Support case using the Contact Support link at top-right of this page, or send feedback to Apple using their feedback link:

https://www.apple.com/feedback/ipad.html


If using the latter, you won’t receive a reply to your “feedback” - but it is understood that all such submissions are logged.


I hope the described workaround helps to address your immediate difficulties.


Feb 14, 2020 3:33 AM in response to johnberg51

If you’re having difficulty with tabs, and other Safari relates troubles, I have written a detailed support article that explores many of the commonly experienced issues and their relatively simple solutions:

https://discussions.apple.com/docs/DOC-250002077


I hope you find it to be helpful in addressing your specific troubles - any feedback would be gratefully received to inform any updates/additions to the article. I hope you like it - do let us know how you get on.


One other thing, for the benefit of others, if not already updated to iPadOS 13.3.1 (current at the time of writing this reply), you should do so.

Oct 15, 2019 3:12 PM in response to LotusPilot

Hi, thanks for the info. Just updated to 13.1.3 and it has made no difference to Safari. The issue is still there. Something in the 13.1.2 software update did something bad to Safari and now it's totally messed up. Just hoping that Apple's software and development team can find out what the issue is and rectify it in the next update. Certain websites are now not being displayed correctly in terms of size and certain websites don't work properly anymore in terms of functions when you click on certain things.

Oct 25, 2019 12:06 PM in response to retrouk

After accepting the latest os update for my iPad I simply cannot believe what Apple seems to have done! I now have AA symbols that seem to decide for themselves what size windows you will have whenever they feel like it. Especially on YouTube! There seems no rhyme or reason to what they have done, except perhaps to ruin that essential reliability and simplicity that was the iPad.

Oct 29, 2019 3:38 AM in response to Karinebdc

The update from iOS12 to iPadOS/iOS13 is a major update - moving from a simple “mobile” browser to a full “desktop class” browser on the iPad. Whilst I understand your evident frustration at change - and acknowledge that some fairly significant bugs exist in these early days of the new OS - Safari has significantly “grown up”.


Have you tried the new iPadOS 13.2 - which had general release yesterday?

Oct 29, 2019 4:07 AM in response to WindowsXPis AOK

Sorry to hear that you’re having major issues. Perhaps, if your could expand beyond generalities with some detail of specific issues, the community could provide comparative results and/or explanation?


Since updating to iPadOS - and the very latest iPadOS13.2, Safari appears very stable. The only specific issue that I’m currently seeing is with this website - in that once logged-in to the community, I seem to be logged-out within minutes of being idle (or if looking at something else on the iPad). This issue is new - and I don’t see it with Safari on iOS12.x iPads.

Oct 29, 2019 4:51 AM in response to LotusPilot

Maybe so, but considering the prices apple charges for their products, such bugs are totally unacceptable. And no I haven’t downloaded anything yesterday. I’ve updated my phone and iPad twice within a week and that was few weeks ago. Since then browsing and surfing the internet have become a pain more than anything. It’s a constant frustrating and wasting time.

Oct 29, 2019 6:09 AM in response to LotusPilot

Yes, I run an iPad, an iMac and a windows10 laptop. The iMac is stable even though Apple still makes little changes that mak life difficult.. the laptop running Windows 10 is fairly reliable - although Google messes around with Skype and YouTube. Since the last big upgrade for the iPad, the YouTube windows keep resizing and you sometimes get page overlays or areas of text overlaid by little adverts. I disable nearly all the apps I never use (which is most of them), as I only read news, follow stuff on Facebook and YouTube, do email and a few games. (Similarly with the smartphone, most apps are disabled.


Oct 29, 2019 6:59 AM in response to WindowsXPis AOK

Well, as for Safari’s rendering of website’s embedded advertising (and poor rendering thereof), I cannot provide constructive comment - as I employ a very effective Ad-Blocker (1Blocker-X) to intentionally suppress this kind of “unwanted” content on my iPadOS/iOS devices.


Browsers on other platforms have their own fare share of issues and challenges. Direct comparison between platforms and third-party browsers is always difficult.

Jan 2, 2020 1:45 PM in response to brendafromfenton

have you retrieved all your lost tabs? All mine are gone and I REALLY need them back! I have so much stuff about depression On my tabs and they’re helping me so much and I’ve lost ALL of them! I need them back. Please help me.

P.S I hate that the safari search page now looks like when you open chrome on your laptop,, I want my regular safari back, I hate the 13.3 update! I want everything back and I wish I never updated to 13.3.

Feb 14, 2020 3:14 AM in response to MangoFox05

In the beginning of using 13.3.1 I also lost all my tabs. For me tabs are important to compare websites and I sometimes I need them for weeks. The main reason to loose tabs is the following: you want to change the position in horizontal direction on the tab-bar and then by accident it is catched by the + icon (you see the Safari icon) and a narrow double screen os Safari appears. This narrow screen you can swipe to the right again and it dissappears. It looks like everything is OK again. But when you are shutting down Safari then and start it up again all your tabs are gone. My advice: don’t use multiscreen Safari because it is ruining all your tabs. In IOS 12 you could move the tabs horizontal without any problem and no annoying over-advanced popups. I can live with it now, but it is the same as moving on thin ice, be carefull don’t activate multiscreen.


About he zoom: sometimes good, then too large and the too small, complete meshed up.


Copy a link url of a button in a website don’t work anymore with many, had to move to Google Chrome.


Downloads are automaticly directed to Icloud. I don’t want that, I just want to store them in my dear Filebrowser. OK you can do this afterwards, but not happy with it.


OK waiting for the updates again.

Safari browser is seriously messed up after 13.1.2 Update

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