macos catalina keeps restarting my computer

Since I installed macOS Catalina 2 days ago on my new imac 2019, every time I return to my computer after more than a few hours of it being asleep, it has been restarted and I get the error message, you computer was restarted because of a problem, ive attached the report


iMac Line (2012 and Later)

Posted on Oct 9, 2019 11:04 AM

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Posted on May 14, 2020 2:05 AM

Hey @poil66, I had the same problem not knowing why then it came to my mind I upgraded my RAM to 128Gb and used RAM modules from different companies a absolute no go. So I took out 64Gb now I have left 64GB in my iMac from the same company. Never had a Crash again.

107 replies

Mar 28, 2020 7:51 AM in response to poil66

I have the same issue, but I don't see the debug screen after the failure and it happens less frequently. Today the computer crashed after 22 hours, while being in standby mode. Usually it then restarts into the login screen of the previous user. The problem appeared only after I upgraded to Catalina.


Configuration:

MacBook Pro (13-inch, Mid 2012), RAM 18 GB 1600 MHz DDR3

Laptop is connected to power and battery is full.

Library/LaunchDemons: com.apple.installer.osmessagetracing.plist and two plist from com.philandro.anydesk. Nothing else in LaunchDemons or LaunchAgents

In the Preferences are additionally Fuse and GPG Suite.

Otherwise no apps running. (not even from Apple)


I recently upgraded to 10.15.4 - no improvement. The Mac still restarts itself. (But additionally the OS now forgets my keyboard layout when I need to enter the password after restart.)

I don't have that problem on my MacBook Air with the same software configuration.


It's really not easy to do work on my Mac while the OS is that unreliable. A fix would be greatly appreciated!

Mar 31, 2020 3:08 PM in response to joëlle75

I have exactly the same isue and your description "with a woof of air" i alse recognize.

Now i'm even on the dev version of Catalina (10.15.5) and still the same problem.


Would be nice that somebody from apple has a solution because this is driving me nuts.

uncontrolled restarts... (in the middle of a upgrade, app, ... i don't see any patern)


MacBook Pro (16-inch, 2019), 2,6 GHz Intel Core i7

Apr 4, 2020 6:47 AM in response to poil66

Yeah, same here. Seems to be a popular issue with Catallina.

Just got a new MacBook Pro (16 inch, 2.6Ghz, 16 GB RAM) and basically each time I open it from a >1 hour sleep cycle I'm greeted by that same popup. On some days it's happened even 5 times. I keep sending the diagnostic info, hoping someone is paying attention there.

That + each time being greeted by those "xyz needs permission, if you have already given the permission deselect and select again" is driving me crazy.

Please Apple, make the next version of MacOS a bug fix/optimisation update

Apr 14, 2020 10:33 PM in response to GreenBadger

thank you for asking; will return the MacBook as this is not acceptable. same issue this morning, computer restarted because of a problem, frustrating. panic(cpu 0 caller 0xffffff8015216487): "AppleIntelFramebuffer::setPowerState(0xffffff81c442b000 : 0xffffff7f987c8d88, 1 -> 0) timed out after 45949 ms"@/AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-6153.101.6/iokit/Kernel/IOServicePM.cpp:5296....

Apr 26, 2020 6:31 PM in response to kellyro77

imac19,1 10.15.4 I have the exact same issues. Right out the box. I had random shut downs with error message. I’ve tried everything this thread has talked about! 3 months old! No 3rd party apps. I monitor the console and it’s dumping 3,000 + errors and faults continues.


very upset to spend $4,000 on a obvious known issue. Apple... if I wanted a windows computer.. I would have bought one..


....wait I think I just have!


Poor service and poor tech service! You guys are better than this!! Apple is quality!

Apr 26, 2020 7:02 PM in response to poil66

imac19,1 10.15.4 I have the exact same issues. Right out the box. I had random shut downs with error message. I’ve tried everything this thread has talked about! 3 months old! No 3rd party apps. I monitor the console and it’s dumping 3,000 + errors and faults continues.


very upset to spend $4,000 on a obvious known issue. Apple... if I wanted a windows computer.. I would have bought one..


....wait I think I just have!


Poor service and poor tech service! You guys are better than this!! Apple is quality!

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macos catalina keeps restarting my computer

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