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macos catalina keeps restarting my computer

Since I installed macOS Catalina 2 days ago on my new imac 2019, every time I return to my computer after more than a few hours of it being asleep, it has been restarted and I get the error message, you computer was restarted because of a problem, ive attached the report


iMac Line (2012 and Later)

Posted on Oct 9, 2019 11:04 AM

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Posted on Dec 30, 2019 7:24 AM

I have a MacBook Pro 2017.

it gets restarted (with the message that comes in many languages saying: "you computer was restarted because of a problem") constantly after I upgraded to Catalina, I erased my mac and reinstalled the latest Catalina version but everything is as before!

the strange thing is that restarting happened even before I installed any third party applications!

is it possible that my mac is not compatible with Catalina? I was not experiencing this problem when I had Mojave.

107 replies

May 14, 2020 3:04 AM in response to dbgfede

@dbgfede MacBook Pro (MacBookPro9,2, 13-inch, Mid 2012), 2.9 GHz Dual-Core Intel Core i7, with 8 GB 1600 MHz DDR3. Boot ROM Version 231.0.0.0.0. SMC Version 2.2f44. All worked fine with all previous versions of OS X.

And I don't think that suddenly a hardware error appeared.

Judging from this thread, there seems to be a huge variety of models involved.

May 14, 2020 3:16 AM in response to xtoph-pha

@xtoph-pha; completely agree with you; must be software; even myself I have experienced quite few "panic messages" on MacBook 16' with different configurations, furthermore I have read hundred of comments (to include YouTube reviews, since Dec 19) in relation to "your computer restarted ..."; the notorious message appears after "sleep", this seems common for all, different machines/different configurations, different applications. Difficult to find the line which connects all of us, but my sense is that we are all "victim" of Catalina 10.15.4. Apple is working on the new release, it should come soon; they will get it fixed. I can guarantee that the reset of SMC, ..VRAM ..is just waste of time. I hope it helps.

May 21, 2020 9:49 AM in response to poil66

Found this on another thread. I think this is it since I used a timer to see when the computer would shut down and it was exactly at 15 min so:


"Here's the fix, and Apple needs to fix this on their side too!


Go to System Preferences | Security & Privacy | Click on "Advanced" on bottom right (unlock padlock first) | Uncheck "Logout after 15 minutes of inactivity"


This was the fix, i no longer have the rebooting happening thankfully. I've had this Macbook Pro for 6 years, never knew that this option even existed in all these years! It somehow got enabled with 10.15.4 upgrade?!"

Jun 27, 2020 9:50 AM in response to poil66

10.15.5 and still the sam problem.

I have noticed a few things though.

The restart only happen whe doing something in iMovie, like, exporting a movie.

I updated iMovie to latest but no luck.

However, if I do other works, like browsing internet, during the movie is exporting, there is no restart.

This is not a parmanent solution, but seems like it wants me to keep doing something continuously. If I leave it idle, BAM!

Jul 6, 2020 12:02 PM in response to poil66

I have also experienced the problem of misterious rebooting for 3-4 days after waking up the machine (iMac 2015). Never before. First time I thought it had some connection with the bluetooth tools (keyboard & trackpad). Both were at 0%, so I just put them on wire to charge, and after reboot everything was fine. Now, today, neither tools was at 0% (94% and 35%), though after the multilanguage screen of reboot, the bluetooth switched off itself, and I tried to connect both keyboard and trackpad in vain, the machine seemed freezing. So I held the switch on/off button to shut down. Then after restarting, now it is fine again. So I believe this problem (in my case at least) has something to do with the bluetooth tools.

macos catalina keeps restarting my computer

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