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macos catalina keeps restarting my computer

Since I installed macOS Catalina 2 days ago on my new imac 2019, every time I return to my computer after more than a few hours of it being asleep, it has been restarted and I get the error message, you computer was restarted because of a problem, ive attached the report


iMac Line (2012 and Later)

Posted on Oct 9, 2019 11:04 AM

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Posted on Dec 30, 2019 7:24 AM

I have a MacBook Pro 2017.

it gets restarted (with the message that comes in many languages saying: "you computer was restarted because of a problem") constantly after I upgraded to Catalina, I erased my mac and reinstalled the latest Catalina version but everything is as before!

the strange thing is that restarting happened even before I installed any third party applications!

is it possible that my mac is not compatible with Catalina? I was not experiencing this problem when I had Mojave.

107 replies

Apr 19, 2020 9:47 PM in response to Merthade

@DesignStunt; @Merthade; you're right, once again the same issue this morning "Your computer was restarted because of a problem" ..Today 20 Apr 6:21panic(cpu 0 caller 0xffffff8019291b2c): Sleep transition timed out after 180 seconds while notifying clients about upcoming system capability changes. Suspected bundle: com.apple.iokit.IOGraphicsFamily. Thread 0x74.

Backtracing specified thread.... -

It's sad. While Apple "takes note", will return the MBP 16.


@DesignStunt; @Merthade; @GreenBadger; thank you for support. Will keep following this thread.




Apr 22, 2020 7:14 AM in response to DesignStunt

I started a procedure (complaint) with my local apple store (supplier) because the problem was already there from day 1.

But to have it selected as a DOA device it needs to be within 8 days prior to the invoice date.

At the end the sollution was a -> new motherboard (mainboard) and wait for ok from apple en then waiting to be replaced... or b --> new Mac.

Finally I got the new Mac and for now no problem what so ever.

I just stoped checking the software problems and don't think is has to do with Catalina.

But that is was just a hardware malfunction.

Apr 23, 2020 8:16 AM in response to poil66

Thank you to everyone who reported their problems. I was concerned I was getting the restarts because I’m on an older machine, but seeing that brand new ones have the same problem gives me a little reassurance. I came here after having my machine restart on me for no reason right in the middle of work. Frustrating beyond belief. I’m going to explore downgrading to Mojave since it sounds like some people have had better luck with that.

Apr 26, 2020 6:31 PM in response to kellyro77

imac19,1 10.15.4 I have the exact same issues. Right out the box. I had random shut downs with error message. I’ve tried everything this thread has talked about! 3 months old! No 3rd party apps. I monitor the console and it’s dumping 3,000 + errors and faults continues.


very upset to spend $4,000 on a obvious known issue. Apple... if I wanted a windows computer.. I would have bought one..


....wait I think I just have!


Poor service and poor tech service! You guys are better than this!! Apple is quality!

Apr 26, 2020 7:02 PM in response to poil66

imac19,1 10.15.4 I have the exact same issues. Right out the box. I had random shut downs with error message. I’ve tried everything this thread has talked about! 3 months old! No 3rd party apps. I monitor the console and it’s dumping 3,000 + errors and faults continues.


very upset to spend $4,000 on a obvious known issue. Apple... if I wanted a windows computer.. I would have bought one..


....wait I think I just have!


Poor service and poor tech service! You guys are better than this!! Apple is quality!

May 2, 2020 3:21 AM in response to poil66

I had similar issue after upgrading to Catalina. Before upgrade my system would constantly freeze with spinning wheel. After upgrade system would continuously reboot. I booted Ubuntu from USB to remove macOS as a variable. Ubuntu immediately warned that hard drive was about to fail. Replaced fusion drive with new SSD in 2012 mac mini and everything resolved.

May 13, 2020 9:50 PM in response to dbgfede

@dbgfede Thank you for your suggestion. The laptop where I experience that issue, however, doesn't have that option. I just see "Put hard disk to sleep when possible" and "Slightly dim the display while on battery power" (for Battery) or "Wake for network access" (for Power Adapter).


The Power Nap option is available on my MacBook Air where I don't experience that bug.

macos catalina keeps restarting my computer

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