Apple TV 4K screensaver keeps switching back to aerial

Since updating to tvos 13, my apple tv 4k keeps changing my screensaver from the shared album I have always used back to aerial. I go to settings and put it back and and it works but then later I find it was switched back to aerial again.


Anyone else seeing this issue?

Posted on Oct 9, 2019 4:13 PM

Reply

Similar questions

104 replies

Nov 23, 2019 10:54 AM in response to Arapakis

I used Home Sharing first for my self made screensaver, but after the latest two updates now has to have computer plus Itunes open so that Apple Tv can take the pics from there. It seems to not keep them in the cache.

Directed it towards Icloud, where I set up a folder with the respective pics. It keeps them now as long as one doesn't power ATV down completely, seems to work as long as one keeps it on standby. Annoying af.

Mar 3, 2020 4:27 PM in response to tellylovegrover

I would suggest "Report a problem" instead of "Comment on the experience." While Apple is known for caring about user's experience, "Problem" is likely a higher-priority topic for attention.


I'm thinking of starting a new, fresh thread for this with the support link in the first posting, so that everyone who sees it will see that advice. Then if everyone who's posted here posts a +1 there, maybe we can get that one to take over in search engine hits over time.


Here's what I'm proposing to do, I'll wait a day or two for comments before kicking it off:

-----------

Subject: Apple TV screensaver bug: Switches repeatedly away from my photos back to Aerial


Text:


This bug has been irritating me and many others for a long time, but no fix from Apple because it hasn't risen to their attention. If you are having this happen, it's important to REPORT IT TO APPLE, they do NOT read these forums looking for problems to fix! Report it at:


https://www.apple.com/feedback/appletv.html


For "Feedback type" in your report, use "Report a Problem"

Describe how much it bothers you any way you wish. If you title it "AppleTV Aerial screensaver bug making me angry" it might help Apple see that a lot of users are unified (and angry) over this.

------------


Feedback/comments welcome, let's get organized on this!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple TV 4K screensaver keeps switching back to aerial

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.