Apple TV 4K screensaver keeps switching back to aerial

Since updating to tvos 13, my apple tv 4k keeps changing my screensaver from the shared album I have always used back to aerial. I go to settings and put it back and and it works but then later I find it was switched back to aerial again.


Anyone else seeing this issue?

Posted on Oct 9, 2019 4:13 PM

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104 replies

Nov 13, 2019 11:29 AM in response to dlevens

This has been driving me crazy for as long as I recall. The hard part is, it feels like such an easy fix. In any software update, there are user settings saved and migrated to the new install. The choice of screen saver apparently hasn’t risen to the level that tvOS developers have noticed it should be amongst those, and instead the default that would come with a new AppleTV or fresh install gets set instead. It should be like, a trivial change to one line of code.


Please Apple, smooth off this long-standing rough edge in the tvOS.

Jan 3, 2020 5:27 AM in response to Rafael TC

This is getting really annoying. Surely somebody in Apple support is reading these - I get emails almost daily from someone else with the same complaint. I’ve logged the issue twice now with Apple and still no response. Terrible customer support for a widespread nuisance issue.

If you’re experiencing this issue log your complaint here:

https://www.apple.com/feedback/appletv.html

Apr 15, 2020 9:01 AM in response to dlevens

I've been seeing the same thing - after a restart or update the screensaver reverts to aerial. And I find that I need to do a lot more restarts since getting this version of tvOS and Apple ... doesn't care? I told my wife that I would never switch to something like a Roku or Firestick because I wouldn't be able to have all of our great photos as a screensaver. But if it keeps getting harder to keep that setting, then there's suddenly less reason to buy an Apple box, especially given that you can now get an AppleTV app on some of those other boxes. They won't let me stream photos from my Mac to use as a screensaver, but at this point I can't say that my AppleTV does either. Unfortunately, given that Apple has ignored this problem for over six months, it's not likely that they will ever intentionally fix it.

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Apple TV 4K screensaver keeps switching back to aerial

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