Is anyone else having issues with notability causing your macbook to overheat and drain the battery after updating to MacOs Catalina? I already submitted a request to notability to look at this but I just wanted to see if it was an isolated problem on my end or if other people are having this issue as well.
MacBook Pro Retina
Finally got a reply from Notability! Here's what they said:
"Thanks for getting in touch and sorry for the trouble! We recently introduced Document Scanning which may take more effort than usual, while your previous images index, so it may drain the battery faster than normal and make your device warm. Once all of your images have been processed, though, things should return to normal.
Please let us know if things haven't settled down, and we can investigate further."
Soo considering I have 700 lectures on notability, I got a feeling this is gonna take a while. I think I might just plug in my macbook overnight and let it run its course (probably gonna have to pop open my window to help keep it cool). I think I'll give it a shot tonight and let u know how it is tomorrow. Really hoping that this is the solution...
Finally got a reply from Notability! Here's what they said:
"Thanks for getting in touch and sorry for the trouble! We recently introduced Document Scanning which may take more effort than usual, while your previous images index, so it may drain the battery faster than normal and make your device warm. Once all of your images have been processed, though, things should return to normal.
Please let us know if things haven't settled down, and we can investigate further."
Soo considering I have 700 lectures on notability, I got a feeling this is gonna take a while. I think I might just plug in my macbook overnight and let it run its course (probably gonna have to pop open my window to help keep it cool). I think I'll give it a shot tonight and let u know how it is tomorrow. Really hoping that this is the solution...
Ok. Solved it. The problem was a Notability implementation of OCR in documents allready in the app. I began a search in it and I saw that the app was indexing 40 documents, with the consecuent use of CPU, so I left it working a few hours and once it finished indexing, everything were back to normal in all devices.
I'm experiencing the exact same issue now!! My macbook pro has been working perfectly until today I updated to catalina. I'm running Notability on catalina and there are quite a few problems:
I took my macbook pro to a store today and there is nothing wrong with neither software nor hardware. The staffs said the only thing I could do is to keep an eye on Activity Monitor, in case any CPU information goes strange, then wait for updates from app developers and Apple. Hope this helps you a bit, you are not the only one having these issues!
They did get back to me. I posted their response on here but it probably got buried in all the comments so I’ll just copy and paste it again:
“Thanks for getting in touch and sorry for the trouble! We recently introduced Document Scanning which may take more effort than usual, while your previous images index, so it may drain the battery faster than normal and make your device warm. Once all of your images have been processed, though, things should return to normal.”
So what I ended up doing was just leaving my laptop on overnight (plugged in) and just let notability do its thing. By the next morning, everything was back to normal! I had to do this with my ipad too. No more overheating, lagging, etc when running notability!
Hello, I had the same issues and removed everything and re downloaded everything with Catalina. I did get stuck in a loop with the website not being able to trust the website. After retrying multiple times I finally was able to get my 2019 MacBook Pro 15 inch laptop back up and running. It’s now back to running normal. I just got this one on 10/15 and waited for the download due to previous 2019 MacBook Pro doing the same thing. This is my 3rd laptop and I really like it but needed to know it was a software issue and not a hardware issue. Returned the other two and finally realized it was Catalina. So, re downloading will help it go back to normal.
I was having issues with no apps even open and when I opened the internet it got worse. It was definitely the Catalina os. I returned that 2019 model and got another one and opted not to download the new OS. I’m waiting till they smooth out all these issues.
I've been having the same exact issue when using Notability. I also went to the Apple store, in which they ran their diagnostic and found my MacBook to be in perfect condition. I was also told to monitor the activity monitor when it occurs. Let us know if Notability gets back to you.
I take my Mac to school everyday. Usually by the end of the day I have about 40% (roughly 4/5 hrs of use). Now I'm down to 30% with 2-3 hrs of use. I have to lug my charger around so it doesn't die in the middle of the day.
I have the same issue, not only with Catalina but iPad Pro 11 inch as well. Then, I was checking apps behavior on iPad and realize that the problem was Notability App. The devices has the same behavior when application runs (overheat and battery drain) un both systems.
I don’t use Notability but I have Catalina on a 2019 MBP and have the same issues as being described here.
Store says the computer is fine and sending it in would either result in them saying no issues found or a good faith battery replacement.
normally you’d never hear the fan run. Now you do and it continues to run and almost never stops. Even runs after I boot it up and go to desktop.
it dropped today from 80ish% to 5% in an instant. First time it did that since upgrading.
not an app issue, it’s a Catalina issue. Too focused on new stuff, and caused many more problems, just like iOS. Poor quality control especially for a brand new computer with Catalina
checked activity monitor and nothing shows as abnormal on any aspect.
https://www.laptopmag.com/articles/reset-mac. Check out the website and remember to not update it to the newer OS once your done. You will need to keep update manually off to prevent it from updating.
facing this issue for last 2 weeks, when i upgraded to Catalina.
after 2 on call support from apple tech support and even reinstalling to OS, situation is same as it was.
battery draining at the rate of more than 30% per hour ang goes 100% to 0% in around 2.5 hours, which was perviously close to 8-9 hours.
Very disappointing....
Notability heats up my Macbook pro 2019 too. I have Catalina OS.
And Universal Clipboard and handoff is not working across my updated iPad and iPhone. I am this close to selling my Mac book Pro - >. | ME ----THIS CLOSE|
I am having the exact same issue - with both my 2015 MacBook Air and my 2 month old MacBook Pro. Everything else the same, only change is Catalina and my battery life went from 7-9 hours on the new laptop to 1-3 and from 5-6 hours on my trusty friend to 1-3. I've spent +-15 hours with Apple Support with my case escalated and with each phone call comes new ideas which take so much time and produce no results. I'm tempted to quit trying, work tethered to a power outlet and wait for developers to fix this. UGGGHHHHH!!!!!!
Sadly for me and my 2019 13” MBP, even erasing and reinstalling a fresh downloaded copy does not fix the battery life issues.
MacOs Catalina and Notability Issues
