mail slow to update in iOS 13

I have a brand new iPhone 11 Pro. It is updated to the latest iOS 13 update. I will get notifications and badges for mail saying that I have new mail but when I go into the mail app there is nothing there. It can take 5-8 seconds for the new mail to show up or I have to manually refresh it to get the new mail to show up.


This only started happening after updating to iOS 13 which I did on an iPhone Xs before updating to the 11 Pro and it was doing the same thing on the Xs.


This is really annoying and a time suck. If I see I have new mail, I want to read it right away not wait for it to download. If I get the notification, it should have downloaded in the background first. This is 2019 after all.

iPhone 11 Pro

Posted on Oct 10, 2019 3:59 AM

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Posted on Oct 30, 2019 9:46 PM

OK so right after I posted my last post it started to act up after I clicked on the bottom left icon to view unread messages only. After that m, email acted up and started to freeze. After talking to AppleCare on the phone for about an hour trying to troubleshoot they had me delete my accounts again, turn off iCloud mail, then delete the Mail application on my phone, and lastly resetting the phone by turning it off. I waited a few seconds turned the phone back on, reinstalled the Mail application, turned iCloud back on, and re-added my Gmail account. All seems to be working very smoothly at the moment. Sounds like alot but not so bad when you do it one step at a time.

297 replies

Mar 7, 2020 7:17 PM in response to Scott Raymond


I just had issue with god ole iPhone 7. aol email was working fine until recent update ios13 .3.1! whatever email not downloading , not showing , error message at bottom . all kind of issues email totally screwed up . my solution was delete aol mail account then renter add it back with automated aol apple settings . it works fine and fast now., no problems now. I believe has something to do email settings that need to be updated too. hope this works for all people with this problem .

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Jun 10, 2020 7:57 AM in response to Scott Raymond

This email situation should be an absolute embarrassment to Apple, to have not cared to fix this issue for so long is just sticking a middle finger up to all their customers! Building an email app is really NOT that difficult, bearing in mind Apple have $250 billion in cash and some of the smartest employees on the planet it’s absolutely plain to see that they could fix this problem overnight if they wanted to but sadly they prefer to treat their customers with absolute contempt instead. Sad to see what has happened to a once-great company...

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mail slow to update in iOS 13

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