IOS 13 Mail Contact Blocking not working Correctly

I was hoping for an answer to same problem. I found something online about it, that appears to have an effect on emails still going to inbox after correctly blocking an email contact, as per ios13+ instructions. What I had to do is clear out all email from each user that I have blocked from my iphone 7

had to do so manually, and it took a lot of time. If a previous email is left on the phone, the next email from the blocked contact still goes to the inbox, but if all previous emails are deleted prior to the next email received from blocked user are removed, subsequent emails do go to the bin.

1. Prior to add blocked contact, search through inbox for all email from the email address.
2. Delete all but the last email received.
3. open last email.
4. Click on sender name.
5. Click on sender name again (next to from)
6. click block sender.
7. if the sender is already blocked, be sure all emails from the person are fully deleted from phone, including, sent, inbox, bin folders, including last email.

This worked for me, but it’s not efficient way, and iOS should fix the dam issue.

hope this helps someone. -Scott

I spoke to Apple Support for over an hour about this. It seems my problem is that I use third party email providers (AOL and Gmail) and IOS Mail cannot block from these sources. The block has to be put on the senders while using the specific provider's app.

Don't understand why, seems stoopid, but there we are.

C'mon Apple, surely you can overcome this?

I found a solution that worked in my scenario. I had to change the Blocked Sender settings for all 3 devices (MacBook Pro, iPhone, iPad) to Move To Trash. Once I did this on all 3, the blocked sender emails started going directly to the Trash.

Let’s see if I can explain what I think is happening and why it seems that no matter what you block and ask to be sent to the trash still seems to be coming back. Let’s use an insurance company as an example. Okay AAA sells insurance and wants you to buy it, so they have a sales rep contact you and you say “no thank you”. End of story right? NO, because they have many, many, many sales people all over the country that do the same job and they all use the same list of names and numbers to contact people with, so if you’re on that list and you get contacted by one of the sales people and you politely decline, there are many, many more from the same company that you haven’t spoken to yet, but eventually you WILL.

Remember, that when you block someone you are actually blocking an email address and NOT a company. So AAA@scamartist.com is not the same as AAA@ripoffartist.com and there are hundreds if not thousands of those behind most of the repetitive emails you get. So now when you block AAA you’re not really blocking AAA just one of its many sales people.

To check this, the next time you get an email from someone you’re sure you blocked earlier, write the email address down an go look for it in your blocked address list. I would be very surprised if you find that latest address is already in the list.

GOOD LUCK!

P.S. APPLE could fix this by simply changing the blocking rules to read “block the company/product and not the email address”. But they haven’t! They must be making money by allowing this to continue.

More info. You can also block incoming email using the setting app.

Choose Your Block Settings

Before getting to blocking senders, you'll want to choose the way Mail handles blocked contacts. In the Settings app, tap "Mail," then find the Threading section. Tap "Blocked Sender Options" there, and you have three options:

• None, which turns off all email blocking.
• Mark as Blocked, Leave in Inbox, which does exactly what it sounds like, though, you will not get notifications for these emails like you would others.
• Move to Trash, which moves to your trash. You can manually empty the trash or have it set to do so automatically in your account settings.

These settings apply to all accounts you have in Mail, not just iCloud. So it will apply to email accounts from Gmail, Outlook, Yahoo, and others.

going on from the last post before mine, I went to

Mail>Preferences>Junkmail>Blocked>

here you may chose :

"When mail from blocked address arrives": > Move it to trash

I have an email address in there and a phone number.

Let us see what happens after I changed the option to

"to the Trash" . fingers crossed.

my setting are set to that and all blocked emails still show up in all my mailboxes; Comcast, yahoo and gmail. It’s a system bug that has been going on for about 4 years that I know of since I had an iPhone 5. Apple seems to be ignoring this problem and should be ashamed. In this day and age, everyone is sending spam and phishing.

If you go into mail preferences and go to “threading” at the bottom you will see “blocked sender options” at the top “marked block sender should be checked or “green” then scroll down and in “actions” select “move to trash” should also be checked.

Hi there,

If you have more than one email address on that person, it may be defaulting to another email. Check that you have the right email by adding a rule here:

Or here:

This was my issue, had no idea that there was a setting for mail that left blocked senders in the inbox, go figure. Just changed it to move to trash, fixed.

I just went to mail preferences and then junkmail,,,,the box checked was wrong, needed to check send blocked to trash.....hope it works!

I thought I had it fixed but they're coming thru intermittienly! Go to settings/preferences and look at junk mail, the wrong thing was checked for me!

I have the same issue with OS Catalina on my iMac. I too thought that the entire point of Blocking the sender was so that all subsequent mail from the sender would go directly into Trash without me ever seeing it in my Inbox. But no - all the mail from a blocked sender still shows up in the inbox with the heading that this mail is from a Blocked Sender !! Well, that's a useless

feature !! I posed this question to the community yesterday but haven't received any responses. I thought that some geniuses on this forum would have an answer but so far - nothing.

There is NO solution tonStupid and that’s a fact. Apple are constantly told of concerns and then simply ignore them. After dealing with them for close to forty years you learn to make your own adjustments to get by, if you want to continue using their products. One thing I have NEVER understood is Why under God’s heaven do they persist in releasing OS that have flaws. Get it right first, then release it. It’s not as if they are just starting.