IOS 13 Mail Contact Blocking not working Correctly

The IOS 13 contact mail Blocking is not working! After selecting the emails contact and "Block this Contact" and with the Mail Threading settings Blocked Sender Options set to "Move to Trash" I still see mail from the blocked contacts. The mail has a grayed hand showing, with the contact listed in the Blocked list. The blocked mail still shows up in my in box. Selecting the contact again, it displays This message is from a blocked contact. So why is the blocked email in my inbox and not in the the trash?


iPad Pro 12.9-inch, 2nd Gen, Wi-Fi

Posted on Oct 10, 2019 8:41 AM

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Posted on Nov 28, 2019 10:45 PM

I was hoping for an answer to same problem. I found something online about it, that appears to have an effect on emails still going to inbox after correctly blocking an email contact, as per ios13+ instructions. What I had to do is clear out all email from each user that I have blocked from my iphone 7

had to do so manually, and it took a lot of time. If a previous email is left on the phone, the next email from the blocked contact still goes to the inbox, but if all previous emails are deleted prior to the next email received from blocked user are removed, subsequent emails do go to the bin.

  1. Prior to add blocked contact, search through inbox for all email from the email address.
  2. Delete all but the last email received.
  3. open last email.
  4. Click on sender name.
  5. Click on sender name again (next to from)
  6. click block sender.
  7. if the sender is already blocked, be sure all emails from the person are fully deleted from phone, including, sent, inbox, bin folders, including last email.

This worked for me, but it’s not efficient way, and iOS should fix the dam issue.

hope this helps someone. -Scott

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99 replies

Jun 8, 2020 1:17 AM in response to Gene Espensen

So it’s actually pretty easy and I have no idea why apple has failed to explain this. Also the feature blocking it is pretty dumb.

go to your iphone settings, go to mail and go to blocked sender options. You can change it from “leave in inbox” to “move to bin”. Again why would you want your blocked senders in your inbox but hey maybe apple still wants a way in if you block their stuff ✌🏻 Hope this helps!

Jul 25, 2020 5:43 AM in response to Hoodwink1946

That’s not happening. iOS actually DOES recognize the email as originating from a blocked contact. If it didn’t, Preferences wouldn’t show up, and you would have to manually block it every time. When you open a blocked email in the inbox, the option is “Unblock this contact.” For a different email address, the option would be “Block,” not Unblock.

Jan 16, 2021 7:33 AM in response to Gene Espensen

I get the same thing. I’ve got blocked emails and it doesn’t do a thing to them. I still get toms of spam mail. The problem is that the junk mail in question is not coming from that source. The junk is coming from mass spam mailing address, such as adtracker, and u fortunately I have not found a way to type in a known mass emailer address and have it work.

Jan 19, 2020 9:24 AM in response to RichardInMiami

Are There any updates on this yet? I’ve literally tried everything to stop these junk emails. After trying to unsubscribe, (even though my email isn’t apart of their mailing lists) flagging, moving to junk and after all those didn’t change the fact that these emails are delivered daily to me I tried blocking it figuring that would stop my inbox from filling, I’m still receiving.

Why does nothing work?!

Feb 7, 2020 7:22 AM in response to Gene Espensen

We have to realize we are talking to another computer.If the mail would be blocked no one would make money.Our info is sold like a coke.Unsucribe on anything is proving the address is good.That is what l get out of this.If you do block no money for the trash mail we are getting.No one knows how to stop .They just want to keep you hooked to make money.How sad.That is my take

Feb 26, 2020 5:56 PM in response to Rob Snow

Contact blocking does not work .Block should not come in at all.Defenition block is to keep away but not working.I blovk same gmail over and over that is stupid.Only thing l can come up with is if blocked no money made off the person sent to.Our address are sold but who gets the money space? Wish things would work.Apple says recover password but they mean make a new one .They do not know the meanings of words.Good luck

May 23, 2020 12:07 PM in response to piratejoe1620

This problem with blocking email that doesn’t work no matter what you try has got to be blamed on Apple. It’s their OS. So we have to band together and figure out a way to force Apple to make it work.

the bottom line is $$$$. Hit them where it hurts. They have been given ample time to correct the issue and seemingly have done nothing.

the best way to MAKE them listen is to start buying competitive brands. Sales will tell them quickly why they need to correct the problem. A single voice or two is not going to do it. The PRESSURE has to be real!

if enough of us do this I guarantee that you will see a “magical” correction of this problem!

One of the problems with this approach, and they know this, is how difficult it is for a diverse group of people to actually agree to do it. But if they do, it usually gets things done.

Good luck everyone!

Jun 3, 2020 5:21 AM in response to LumberZac

Thanks for your suggestion. I was hopeful. Did exactly what you said. Even restarted my iPad after doing what you said.

Did not work. Messages with the gray hand symbol(meaning blocked) just kept coming in.

I truly believe Apple could stop this “in a heartbeat “. They just choose not to for monetary reasons and the only way to make them listen is to make their money stream get smaller. It is unfortunate but that’s the way the system works.

thanks again for your response.

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IOS 13 Mail Contact Blocking not working Correctly

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