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IOS 13 Mail Contact Blocking not working Correctly

The IOS 13 contact mail Blocking is not working! After selecting the emails contact and "Block this Contact" and with the Mail Threading settings Blocked Sender Options set to "Move to Trash" I still see mail from the blocked contacts. The mail has a grayed hand showing, with the contact listed in the Blocked list. The blocked mail still shows up in my in box. Selecting the contact again, it displays This message is from a blocked contact. So why is the blocked email in my inbox and not in the the trash?


iPad Pro 12.9-inch, 2nd Gen, Wi-Fi

Posted on Oct 10, 2019 8:41 AM

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Question marked as Top-ranking reply

Posted on May 23, 2020 12:07 PM

This problem with blocking email that doesn’t work no matter what you try has got to be blamed on Apple. It’s their OS. So we have to band together and figure out a way to force Apple to make it work.

the bottom line is $$$$. Hit them where it hurts. They have been given ample time to correct the issue and seemingly have done nothing.

the best way to MAKE them listen is to start buying competitive brands. Sales will tell them quickly why they need to correct the problem. A single voice or two is not going to do it. The PRESSURE has to be real!

if enough of us do this I guarantee that you will see a “magical” correction of this problem!

One of the problems with this approach, and they know this, is how difficult it is for a diverse group of people to actually agree to do it. But if they do, it usually gets things done.

Good luck everyone!

Similar questions

99 replies

Aug 9, 2020 1:12 PM in response to Llyrin

Llyrin, it's a low priority because Apple is making $$$$$ by not sending what one has blocked to trash. And I'm a bigger fan of Apple (Mac) than Rush. My 1st Mac was - well, the 1st Mac, 1984. (?) But Apple is run, NOT by software engineers, but by "bottom line" profit people. Those people do not care. They KNOW they have the vast majority of us LOCKED IN.

Aug 23, 2020 2:04 PM in response to ScottOzyGuy

On response to Less,

I have followed the procedure and asked for all these blocked mails yo AUTOMATICALLY being moved to the bin.

it just does not happen !!!!

i get about 40 every day from same contacts and they stay in my inbox until I remove them manually. I then empty my bin when finishing. Next day they are back, some of them twice a day, I guess Apple has a commercial interest in letting them continue - so sad to say that.

fiwi

Nov 16, 2020 11:51 AM in response to Joe Bergeron

I agree. Apple needs to address this problem, especially since Verizon sold my email and mobile phone number to almost everyone. I receive almost 10 a day and had to get a Google phone number to put down whenever I buy something on the Web now. I would trade my number in, but too many of my friends, doctors, etc. have it and it would be a tedious task to do. Please Apple FIX THIS PROBLEM. The block works in Outlook on my desktop BUT NOT on my mobile!

Dec 7, 2020 5:34 AM in response to ScottOzyGuy

Hi. I have done all of this - the Move to Bin command is ticked and STILL they are appearing in the Junk mail which means I see the subject and opening lines (I'm getting some horrible, triggering stuff and this ridiculous apple system means I can't effectively block it. It's becoming an absolute nightmare) I would seriously appreciate any other advice you might have on this. Thank you very much.

Dec 7, 2020 7:21 AM in response to rachelbarth

I spoke to Apple Support for over an hour about this. It seems my problem is that I use third party email providers (AOL and Gmail) and IOS Mail cannot block from these sources. The block has to be put on the senders while using the specific provider's app.

Don't understand why, seems stoopid, but there we are.

C'mon Apple, surely you can overcome this?

Dec 7, 2020 7:31 AM in response to Colinxx

Of course they can overcome this. It’s a simple comparison operation. You compare the email to the blocked lis: The mail comes in, you check to see if this sender is in the blocked list, and if so, send that email to the trash.


Yea, it may take an update to iOS, but it’s an easy operation and, as fast as iPhone processors are these days, you would not even notice the minute delay it causes, unless you get 5k emails every 10 minutes maybe.

Jan 16, 2021 7:33 AM in response to Gene Espensen

I get the same thing. I’ve got blocked emails and it doesn’t do a thing to them. I still get toms of spam mail. The problem is that the junk mail in question is not coming from that source. The junk is coming from mass spam mailing address, such as adtracker, and u fortunately I have not found a way to type in a known mass emailer address and have it work.

Mar 5, 2021 10:26 AM in response to Stupidperson

After I have tried all of these suggestions I deleted the mail account started two new mail accounts

one for my bills which is essential

and one for friends

so that way I could see where the junk was coming from

i didn’t start getting junk with my bill account until I refinanced my home and put the mortgage company in,

then all **** broke loose and I had that account for two years.

I started getting junk mail with the friends account when they send those mails they think are funny and I open them

i guess you just have to be careful.


IOS 13 Mail Contact Blocking not working Correctly

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