IOS 13 Mail Contact Blocking not working Correctly

Are we using the same iOS? I don’t have a top-left option for anything from the mail app or Settings / Mail. And I definitely don’t have Setting / Mail / Mail, so no preferences either.

If you mean, open a blocked email (in the inbox), THEN I have preferences. I changed that months ago and it still returns them all to the inbox when. New one comes in.

After: 1- flagging dozens of unwanted incoming Email addresses for blocking, 2- specifying “Move to Trash” under iOS Settings (for Email Threading), and 3- deleting from all my mail bins every past email from Blocked senders, All subsequent Emails from senders Clearly & Unequivocally marked as “Blocked” still enter my regular InBox.

My IOS devices all Clearly recognize and acknowledge that the unwanted email senders have been Blocked (the Hand symbol appears along with wording affirming the senders were Blocked).

My Mail-Thread-Settings Clearly direct Blocked emails to Trash.

This happens on both my iPhone and my iPad. it also happens to my wife who has the same Blocked email configuration on her iPhone.

Clearly, Apple software engineers are not incompetent. This problem, however, I suspect is a low priority. Making the next version of an overpriced phone IS a priority.

Rush Limbaugh is a HUGE Tech fan, and an Apple fan in particular. Regardless of anyone’s politics, wouldn’t it be nice if he said something on air.

Has anyone noticed that Apple has not chimed in on this thread to calm us all down and explain why this is happening. YOU KNOW THEY ARE AWARE OF IT AND YET NO RESPONSE FROM THE PEOPLE RESPONSIBLE FOR IT. It does not take a programming genius to know that this is a very fixable issue that they just refuse to fix. As I said in an earlier response, the only way they will understand is if we can affect their bottom line.

Totally unhelpful. 1st, what is the "Settings app"? Is that "Systems Preferences"? But there is no "Mail" to tap in "Systems Preferences". And then "Threading section"?? What? I have searched every combination of the terms you posted and it appears there is no one that knows what the heck you talking about.

Llyrin, it's a low priority because Apple is making $$$$$ by not sending what one has blocked to trash. And I'm a bigger fan of Apple (Mac) than Rush. My 1st Mac was - well, the 1st Mac, 1984. (?) But Apple is run, NOT by software engineers, but by "bottom line" profit people. Those people do not care. They KNOW they have the vast majority of us LOCKED IN.

On response to Less,

I have followed the procedure and asked for all these blocked mails yo AUTOMATICALLY being moved to the bin.

it just does not happen !!!!

i get about 40 every day from same contacts and they stay in my inbox until I remove them manually. I then empty my bin when finishing. Next day they are back, some of them twice a day, I guess Apple has a commercial interest in letting them continue - so sad to say that.

fiwi

I have this problem also. despite my settings being set to 'send blocked emails to bin' they go into junk, and I have to go onto that folder to delete them. Come on, Apple, sort this out. Let's hear from you?

Do we need to move this to an iOS 14 folder now? We have an entire new version with the same problem. The blocked emails are still going to the inbox. For a $1500 phone, the iOS should do what is says is can do.

I agree. Apple needs to address this problem, especially since Verizon sold my email and mobile phone number to almost everyone. I receive almost 10 a day and had to get a Google phone number to put down whenever I buy something on the Web now. I would trade my number in, but too many of my friends, doctors, etc. have it and it would be a tedious task to do. Please Apple FIX THIS PROBLEM. The block works in Outlook on my desktop BUT NOT on my mobile!

Hi. I have done all of this - the Move to Bin command is ticked and STILL they are appearing in the Junk mail which means I see the subject and opening lines (I'm getting some horrible, triggering stuff and this ridiculous apple system means I can't effectively block it. It's becoming an absolute nightmare) I would seriously appreciate any other advice you might have on this. Thank you very much.

Of course they can overcome this. It’s a simple comparison operation. You compare the email to the blocked lis: The mail comes in, you check to see if this sender is in the blocked list, and if so, send that email to the trash.

Yea, it may take an update to iOS, but it’s an easy operation and, as fast as iPhone processors are these days, you would not even notice the minute delay it causes, unless you get 5k emails every 10 minutes maybe.

I did think that Apple may fix this issue in Big Sur but it would seem not. If I add a spam email to my block list it has no effect, the email/sender with the exact same email still gets into my inbox or junk......WHY?

For nearly all of us here, we’ve done that. We did it LONG ago. It still doesn’t work. At least not entirely. I have noticed some previously blocked senders in the trash, but it still lets many or most of them through.

The answer suggesting this can be fixed in settings>mail is not accurate, at least not as of the latest updates 2/3/2021.

I got one of the blocked sender emails and checked my settings. I changed it long ago to “move to trash” but it’s clearly not functioning that way.