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IOS 13 Mail Contact Blocking not working Correctly

The IOS 13 contact mail Blocking is not working! After selecting the emails contact and "Block this Contact" and with the Mail Threading settings Blocked Sender Options set to "Move to Trash" I still see mail from the blocked contacts. The mail has a grayed hand showing, with the contact listed in the Blocked list. The blocked mail still shows up in my in box. Selecting the contact again, it displays This message is from a blocked contact. So why is the blocked email in my inbox and not in the the trash?

iPad Pro 12.9-inch, 2nd Gen, Wi-Fi

Posted on Oct 10, 2019 8:41 AM

Top-ranking reply

Hoodwink1946

Level 1

8 points

Posted on May 23, 2020 12:07 PM

This problem with blocking email that doesn’t work no matter what you try has got to be blamed on Apple. It’s their OS. So we have to band together and figure out a way to force Apple to make it work.

the bottom line is $$$$. Hit them where it hurts. They have been given ample time to correct the issue and seemingly have done nothing.

the best way to MAKE them listen is to start buying competitive brands. Sales will tell them quickly why they need to correct the problem. A single voice or two is not going to do it. The PRESSURE has to be real!

if enough of us do this I guarantee that you will see a “magical” correction of this problem!

One of the problems with this approach, and they know this, is how difficult it is for a diverse group of people to actually agree to do it. But if they do, it usually gets things done.

Good luck everyone!

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Similar questions

99 replies

Mar 13, 2021 11:52 AM in response to Applemailisuseless

10-4 .

Is this still an issue after the latest update ?

I hope not. Fingers crossed ❗️ no failed blocks since then. But then I would no longer know if it does works now. As they'd get deleted before I knew they were there. Spooky.

Apr 2, 2021 8:42 PM in response to ScottOzyGuy

my setting are set to that and all blocked emails still show up in all my mailboxes; Comcast, yahoo and gmail. It’s a system bug that has been going on for about 4 years that I know of since I had an iPhone 5. Apple seems to be ignoring this problem and should be ashamed. In this day and age, everyone is sending spam and phishing.

Apr 2, 2021 8:48 PM in response to Lovelyeyees

We got Verizon FIOS and Wireless and they sold our information. There was a link to opt out but not even God can find it. They do this on purpose. I switched last December because they could not transfer my number to an iPhone 12 MP and made it inoperable so I returned the iPhone. It took me 2.5 months to get my $1500 back. I switched to T- Mobile and they moved it yo

my iPhone 10 snd they include spam blocking. Microsoft can block emails in Outlook, so why can’t Apple on their mobile programs? I am about to

load Outlook on my iPhone and the heck with Apple mail.

Oct 15, 2019 10:43 PM in response to Gene Espensen

I tried getting an answer from Apple Support. The guy just kept telling me the procedure for blocking a contact. He did not listen to me.

Nov 14, 2019 10:57 AM in response to ttibsen

Exactly! Still getting mail in my inbox from same senders and it says this message is from a blocked sender. What the heck?

Grey360

Level 1

100 points

Apr 13, 2020 4:41 PM in response to Gene Espensen

Hi there,

If you have more than one email address on that person, it may be defaulting to another email. Check that you have the right email by adding a rule here: