IOS 13 Mail Contact Blocking not working Correctly

The IOS 13 contact mail Blocking is not working! After selecting the emails contact and "Block this Contact" and with the Mail Threading settings Blocked Sender Options set to "Move to Trash" I still see mail from the blocked contacts. The mail has a grayed hand showing, with the contact listed in the Blocked list. The blocked mail still shows up in my in box. Selecting the contact again, it displays This message is from a blocked contact. So why is the blocked email in my inbox and not in the the trash?

iPad Pro 12.9-inch, 2nd Gen, Wi-Fi

Posted on Oct 10, 2019 8:41 AM

Top-ranking reply

ScottOzyGuy

Level 1

22 points

Posted on Nov 28, 2019 10:45 PM

I was hoping for an answer to same problem. I found something online about it, that appears to have an effect on emails still going to inbox after correctly blocking an email contact, as per ios13+ instructions. What I had to do is clear out all email from each user that I have blocked from my iphone 7

had to do so manually, and it took a lot of time. If a previous email is left on the phone, the next email from the blocked contact still goes to the inbox, but if all previous emails are deleted prior to the next email received from blocked user are removed, subsequent emails do go to the bin.

Prior to add blocked contact, search through inbox for all email from the email address.
Delete all but the last email received.
open last email.
Click on sender name.
Click on sender name again (next to from)
click block sender.
if the sender is already blocked, be sure all emails from the person are fully deleted from phone, including, sent, inbox, bin folders, including last email.

This worked for me, but it’s not efficient way, and iOS should fix the dam issue.

hope this helps someone. -Scott

View in context

Similar questions

99 replies

Mar 5, 2021 10:26 AM in response to Stupidperson

After I have tried all of these suggestions I deleted the mail account started two new mail accounts

one for my bills which is essential

and one for friends

so that way I could see where the junk was coming from

i didn’t start getting junk with my bill account until I refinanced my home and put the mortgage company in,

then all **** broke loose and I had that account for two years.

I started getting junk mail with the friends account when they send those mails they think are funny and I open them

i guess you just have to be careful.

Mar 13, 2021 11:52 AM in response to Applemailisuseless

10-4 .

Is this still an issue after the latest update ?

I hope not. Fingers crossed ❗️ no failed blocks since then. But then I would no longer know if it does works now. As they'd get deleted before I knew they were there. Spooky.

Apr 2, 2021 8:48 PM in response to Lovelyeyees

We got Verizon FIOS and Wireless and they sold our information. There was a link to opt out but not even God can find it. They do this on purpose. I switched last December because they could not transfer my number to an iPhone 12 MP and made it inoperable so I returned the iPhone. It took me 2.5 months to get my $1500 back. I switched to T- Mobile and they moved it yo

my iPhone 10 snd they include spam blocking. Microsoft can block emails in Outlook, so why can’t Apple on their mobile programs? I am about to

load Outlook on my iPhone and the heck with Apple mail.

Oct 15, 2019 10:43 PM in response to Gene Espensen

I tried getting an answer from Apple Support. The guy just kept telling me the procedure for blocking a contact. He did not listen to me.

Nov 28, 2019 10:48 PM in response to ScottOzyGuy

Another option would be to delete everything from your inbox. The process I wrote above should work.

Nov 28, 2019 10:52 PM in response to ScottOzyGuy

Here is a link to other iOS 13 information

https://ios.gadgethacks.com/news/22-new-features-ios-13s-mail-app-help-you-master-art-email-0206374/

Dec 28, 2019 3:50 PM in response to ScottOzyGuy

That’s what DOESN’T work!

Feb 4, 2020 4:31 PM in response to ttibsen

Me too.

Feb 4, 2020 4:33 PM in response to Gene Espensen

I agree. NOT WORKING AND NOT FULLY TESTED BEFORE RELEASE.

Rob Snow

Level 3

617 points

Feb 26, 2020 7:15 AM in response to Gene Espensen

I have the same issue. Comes from SPAM bot emails.

Bjmon

Level 1

4 points

Mar 28, 2020 6:42 AM in response to ScottOzyGuy

Not helpful

Apr 13, 2020 4:26 PM in response to ScottOzyGuy

Brilliant! Yes!!!!

Apr 28, 2020 7:39 PM in response to Gene Espensen

I have noticed the same thing, I block email addresses and then continue to appear in my inbox even though their address is in the BLOCK list. ??? IPad 13.3.1

Dennis Moonitz

May 6, 2020 1:10 PM in response to 321Islandmom

Excuuuuusssse me.

Jun 8, 2020 3:03 AM in response to LiamPek

My setting were already exactly as you described and I am still getting all of them in my inbox. On both, my iPad 4 and My iPhone 7 the OS is up to date.

Does not work!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

IOS 13 Mail Contact Blocking not working Correctly