Battery not charging after macOS Catalina Update

Battery not charging after updating to macOS Catalina in my MacBook Pro.. Did the SMC reset but no change the issue.

Posted on Oct 10, 2019 1:17 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 12, 2019 10:39 AM

As mentioned by @nicrankin I have plugged directly after removing all the laptop covers and casings which I have used to protect the MacBook Pro from scratches and it worked perfectly. I guess sometimes casings/ covers do not allow the plug to properly fit it even there are enough spaces for USB-C ports. Thanks for all the feedbacks.

151 replies

Oct 14, 2019 6:52 AM in response to HewageHash

Yeah, it's a bizarre problem and I haven't been able to pinpoint what's causing it. I'm on a late 2016 15" Macbook Pro, and this issue cropped up during the Catalina beta and hasn't resolved in the public release.


I purchased a brand new charger from the online Apple Store just to see if it was the charger, and it's not the culprit. I did a system check and here's info from that:


Model Information:


  Serial Number: D866423A388HDWC4P


  Manufacturer: SMP


  Device Name: bq20z451


  Pack Lot Code: 0


  PCB Lot Code: 0


  Firmware Version: 702


  Hardware Revision: 1


  Cell Revision: 3925


  Charge Information:


  Charge Remaining (mAh): 4073


  Fully Charged: No


  Charging: No


  Full Charge Capacity (mAh): 6416


  Health Information:


  Cycle Count: 70


  Condition: Normal


  Battery Installed: Yes


  Amperage (mA): -602


  Voltage (mV): 11595


Even right now, it's not charging while connected to the charger. Sometimes a restart fixes it, but sometimes no change. I've tried all four Thunderbolt ports, but the results are the same. The scary part is that sometimes the device won't power on at all if the battery is drained completely for days, and then out of random it just seems to power back on, fully charged.


Probably going to purchase another USB-C cable to rule that out as a possibility as well. Hopefully something is figured out, this is really aggravating.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Battery not charging after macOS Catalina Update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.